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Report: #1353299

Complaint Review: Progressive Universal Insurance Co - Nationwide

  • Submitted:
  • Updated:
  • Reported By: David — Charlotte North Carolina USA
  • Author Confirmed What's this?
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  • Progressive Universal Insurance Co Nationwide USA

Progressive Universal Insurance Co Progressive Insurance, Progressive DIRECT Auto Fraud Alert - Illegal "Cancellation Fees" Carol Stream IL

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I was a Progressive customer for 7 years. I have been a NC resident now since June of 2010. I have not had a moving vehicle violation over the last five years and have had zero accidents in 20 years.

I felt like I was paying an arm and leg when I finally got a new 2015 Nissan Altima and since it was a lease it required minimum coverage policies to be met many of which I didn't have/need on my old jalopy. My insurance on my old ’98 Nissan Altima POC (piece of crap) went from $41 per month to $186.00 per month for the 2015 Nissan Altima. I just figured that's how it was going to be with a brand new car/lease.

My brother told me to look at Erie Insurance. I'm so glad I did. My wife at the time was with Geico and has a 2009 Scion XB that because of a bank loan also requires a minimum amount of coverage just like my lease. My wife was paying $134 a month with Geico for the Scion. Together we were paying $320 a month for the 2009 Scion XB and the 2015 Nissan Altima. Erie Insurance got me coverage that is BETTER than the limits I had with Progressive and offers MORE coverage and my cost is $65 a month with them for the 2015 Nissan Altima. My wife and I are now both with Erie and now BOTH have MORE and BETTER coverage and lower deductibles for a COMBINED rate of $112 a month. We are saving $2496 a year after switching to Erie.

Because my wife cancelled mid-policy with Geico shortly after she made a monthly payment, she was credited back $89.

THIS is the part that gets me about Progressive. After 7 years of being a loyal customer and leaving because the rates were SO excessive, they "fined" me $91 for cancelling early as a "short fee" because I didn't carry the insurance through the expected period that the rate was based on or some corporate gobbily-g**k that they think the average person will just shrug their shoulders at and go ahead and pay. Sure, you can cancel but we’re going to make sure we get paid even more! Progressive will say that NC REQUIRES this fee for mid-policy cancellation to make it seem legit so that people don’t question it. But we all know that with my wife’s $89 credit from Geico for cancelling mid-policy and also living in NC is that it’s simply not true.

Bottom line though that should tell you all you need to know about Progressive, their rates and how they treat their customers is that they will be very expensive and if you try to cancel for being, well….very expensive, they will  - SURPRISE! Charge you more and blame it on "Your INSERT STATE Law"! Yep, another fee.

Run. Don't walk away from Progressive. If this is how they treat their very best long-term customers, imagine how they will treat you!

WWFD? (What Would Flo Do?)

This report was posted on Ripoff Report on 02/01/2017 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/progressive-universal-insurance-co/nationwide/progressive-universal-insurance-co-progressive-insurance-progressive-direct-auto-fraud-a-1353299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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