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Report: #296763

Complaint Review: - Internet

  • Submitted:
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  • Reported By: Valencia California
  • Author Confirmed What's this?
  • Why?
  • Internet U.S.A. Very unprofessional and using profanity, using false aliases, Cannot contact anyone without the run around while on hold, Shady Company Internet Internet

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Contacted to purchase a LCD T.V. Provided my credit Card information online. I received an E-Mail asking me to confirm my order (Good). Trying to get a live professional person on the phone to confirm my order was impossible. When I did get a live person this is how they answered the phone..."Yeah". I then asked where I was calling and who I was speaking with, and the rep was acting very shady and was confrontational with me. This is a big RED Flag for every consumer that is purchasing product on line with a credit card. I asked for a manager and he hung up on me. I finally got a live person after an hour of trying back (sounded like the same person) and he put me on hold for over 30 minutes and then the phone hung up. 2 day's later I got a hold of a guy who said that my order was there and then hung up the phone again. My wife called for me a week 1/2 later and was totally blown away with the unprofessional run around that they put her thru within a 2 hour period with no result. At the begining of the conversation she asked for the name of the person that she was speaking with and he said Steve and at the end of the conversation she asked him his name again and he then said Julio and asked her if she would like to cancell this order.
I believe that there are only two men and one woman representing this company. I went online an hour after she tried to get an answer from this company and realized that they had cancelled my order. I would stay as far away from this so-called company as you possibly could. I had to cancell my credit card after dealing with this company. I guess as the old saying goes...If it sounds to good to be true WATCH OUT!

Valencia, California

This report was posted on Ripoff Report on 01/03/2008 04:48 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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