Promag Energy Group A/C Heating, Inc. Beware those of you that are desperate enough to have any A/C company fix your system after hours Orlando Florida

My husband and I have a 7 year old Carrier A/C unit that went on the fritz in the wee hours of the morning. My husband tried to do what he could to trouble shoot the problem but could not get it to produce cold air. In desparation since it was 3:30 pm the next day, I called this complany which I found their number on the internet. They sent a tech out and he was here at the house in 1.5 hours. The "special" they were running was $105.00 off the repair service. I immediately questioned that since we really thought that the unit was simply out of freon. A $55.00 automatic servivce fee was charged for the tech to come out. FRED arrived to our house and went right to work. In 30 seconds he was making crazy loud comments about how filthy our coils were!!! Then he went outside and started to unscrew things on the outside unit. My husband watched him like a hawk because both of us were already starting to become creeped out by this guys disposition. He was at our house for 15 min went he let my husband know that we needed a "acid clean" for the evaporation coils= $475.00 and we needed a new compacitor =$ 575.00. 

After my husband and I stopped laughing, we asked FRED to close up everything he had taken apart and we would give him his $55.00 fee and he could leave. The next day we got a "real" company out and they summed it all up in minutes. The compacitor was worn and needed replacement. Total cost to us for the visit $ 129.00. We told him what FRED said about the coils. We were told the coils were just fine no issues.

We were so pissed about the blatant ripoff by Promag that my husband called that same day and talked to the woman who said  she was a supervisor and told her we wanted the $55.00 service fee returned. She became instantly ghetto and said that was not going to happen and hung up!!