Complaint Review: ProMax Commerce - Internet
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- Author Not Confirmed
- ProMax Commerce Internet United States of America
- Phone:
- Web: http://www.promaxcommerce.com/
- Category: Home & Garden Stores
ProMax Commerce Deceptive Advertising online, Internet
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ProMax Commerce as a third party fulfillment through Amazon advertised Wet Ones. The product description said "40 wipes per dispenser, 12/case" so when you ordered, you thought you ordered a case for the price shown.
NOPE! They send you one dispenser. Add insult to injury, they tack on excessive s/h charges too. This same deceptive language was on the emailed order confirmation and the invoice included in the shipment. When I confronted ProMax on where were the other 11 dispensers, they said the 12/carton was "internal info meant to help them in their fulfillment". What total crap!
When I complained to Amazon, Amazon opened a claim. But ProMax violated Amazon rules and called me on the phone. They asked what I wanted and I said the other 11 dispensers. They claimed they could not send them unless I closed the claim. So I did.
GUESS WHAT? It is now back with Amazon reopening the claim.
I advised Amazon these guys are con artists from the get-go and Amazon would be wise to part company.
Never buy from ProMax Commerce either direct or as a third party on Amazon unless you are up for a big ripoff.
This report was posted on Ripoff Report on 04/27/2011 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/promax-commerce/internet/promax-commerce-deceptive-advertising-online-internet-722780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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