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Report: #696189

Complaint Review: Promgirl.com - North Bergen New Jersey

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  • Reported By: Stacey Salisbury — Buckeye Arizona United States of America
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  • Promgirl.com 7373 Westside Avenue North Bergen, New Jersey United States of America

Promgirl.com UnHappy Customer North Bergen, New Jersey

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I purchased a prom dress for my daughter 3 months in advance (beginning of February) from Promgirl.com, completely aware of the non-refundable policy. But what I wasn’t aware of was the restocking fee (my bad). My daughter was not happy with the way the dress fit or looked (not like the pic). So in order to return the dress for an exchange it is going to cost me 10% of the cost of the dress plus shipping charges. So if I were to exchange the dress and the 2nd dress did not fit right then I would be even further in dept to Promgirl.com. There shouldn’t be a restocking fee for something you cannot try on and have no way of knowing if it will fit until you purchase it. Pretty ignorant to run an online business with this policy. I will NEVER PURCHASE ANOTHER ITEM FROM THE IS WEBSITE. I have considered this a loss and have learned my lesson not to purchase expensive items online. I have bought better dresses for my daughter on E-Bay at less than half of what I paid for this dress.

This report was posted on Ripoff Report on 02/16/2011 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/promgirlcom/north-bergen-new-jersey-07047-6455/promgirlcom-unhappy-customer-north-bergen-new-jersey-696189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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