Report: #425562

Complaint Review: Promo Designs In Valrico FL - Valrico Florida

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Ripoff Report is Xcentric Ventures

Submitted: Wed, February 18, 2009
Updated: Tue, January 19, 2010
Reported By: — Muskegon Michigan

Author Confirmed

Why?

Promo Designs In Valrico FL 3433 Lithia Pinecrest Rd. #356 Valrico, Florida U.S.A.

Phone: 618-355-1507
Web:
Category: Advertising / Deceptive

Promo Designs Scam, doesn't return calls, doesn't respond by mail like they said, can't get ahold of a person Valrico Florida

*UPDATE Employee: Rebate Response

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I would not recommend using this company for ANYTHING!! I have sent in a rebate on Dec. 1 and have not heard anything. I have left 8 messages, 8 emails and they said they would respond by mail in 21 days. Well it has been way more than that and I have not heard one peep! Don't use them! Don't listen to Rainbow Vaccum Cleaners pitch either! I got it from them and will spread the word that both are horrible companies!!!

Alicia
Muskegon, Michigan
U.S.A.

This report was posted on Ripoff Report on 02/18/2009 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/promo-designs-in-valrico-fl/valrico-florida-33594/promo-designs-scam-doesnt-return-calls-doesnt-respond-by-mail-like-they-said-cant-ge-425562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

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#1 UPDATE Employee

Rebate Response

AUTHOR: Robert Brooks - (United States of America)

SUBMITTED: Tuesday, January 19, 2010

POSTED: Tuesday, January 19, 2010

This is in response to this Consumers complaint about their Rebate.

Our Company processes over 30,000 Rebates a year that is distributed by many Sales organizations in the US & Canada. The Pizza & Movie Rebate is handed to the Consumer as a Gift with no purchase required, just their time for viewing a product demonstration.

Due to volume, our systems have been automated by phone & Internet to respond only when information is matched in our database. If all inquires where to be answered by operators, this program would not be cost effective since it is not tied to any sale of a product.

As in all Rebates, there are Terms & Conditions to be met. If a response was not received, then the Terms & Conditions were not met, therefore, a Rebate was not issued.

This automated system is in place to be fair to all Consumers who comply. We find that those who do not follow the terms are the ones who complain the most.

The Internet site is connected to our Rebate processing company to respond to those who match in our database. Go to www.PizzaMovieRebate.com for search.

Our company is in business over 10 years and has an A rating by the Better Business Bureau.

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