Report: #524998

Complaint Review: Promo Designs - Valrico Florida

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Ripoff Report is Xcentric Ventures

Submitted: Tue, November 17, 2009
Updated: Mon, March 15, 2010
Reported By: Jodi — Cedar Park Texas United States of America

Author Not Confirmed

Why?

Promo Designs 3433 Lithia Pinecrest Rd #356 Valrico, Florida United States of America

Phone:
Web:
Category: Door to Door Sales

Promo Designs In Valrico FL, Pizza & Movie Rebate Offer Scam Valrico, Florida

*Consumer Comment: DO THE RIGHT THING

*UPDATE Employee: Rebate Response

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I received a Pizza and Movie Rebate Offer from a local water filtration company. I filled out the form following the rules and guidelines. Submitted the rebate on 7-30-09 which was well within the alotted time frame. It said to allow 4-6 weeks for rebate. It is 11-17-09 and I still haven't received my rebate.

This report was posted on Ripoff Report on 11/17/2009 04:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/promo-designs/valrico-florida-33594-6302/promo-designs-in-valrico-fl-pizza-movie-rebate-offer-scam-valrico-florida-524998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

2Consumer

0Employee/Owner

#2 Consumer Comment

DO THE RIGHT THING

AUTHOR: Gene - (United States of America)

SUBMITTED: Monday, March 15, 2010

POSTED: Monday, March 15, 2010

Tell me why a rebate is not processed .i have read all the fine print an dkept copies of everything .Gene Cosco #77135 . After all be a little cutomer focued to those of us that had to wait over eight months for the first response .You dont return any calls .perhaps a better system would reduce the complaints

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#1 UPDATE Employee

Rebate Response

AUTHOR: Robert Brooks - (United States of America)

SUBMITTED: Tuesday, January 19, 2010

POSTED: Tuesday, January 19, 2010

This is in response to this Consumers complaint about their Rebate.

Our Company processes over 30,000 Rebates a year that is distributed by many Sales organizations in the US & Canada. The Pizza & Movie Rebate is handed to the Consumer as a Gift with no purchase required, just their time for viewing a product demonstration.

Due to volume, our systems have been automated by phone & Internet to respond only when information is matched in our database. If all inquires where to be answered by operators, this program would not be cost effective since it is not tied to any sale of a product.

As in all Rebates, there are Terms & Conditions to be met. If a response was not received, then the Terms & Conditions were not met, therefore, a Rebate was not issued.

This automated system is in place to be fair to all Consumers who comply. We find that those who do not follow the terms are the ones who complain the most.

The Internet site is connected to our Rebate processing company to respond to those who match in our database. Go to www.PizzaMovieRebate.com for search.

Our company is in business over 10 years and has an A rating by the Better Business Bureau.

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