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Ripoff Report | Protection One Review - Phoenix, Arizona
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Report: #792188

Complaint Review: Protection One - Phoenix Arizona

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  • Reported By: Jon — Avondale Arizona United States of America
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  • Protection One 11226 N 23rd Ave Ste 103 Phoenix, Arizona United States of America

Protection One Protection One Alarm Monitoring, Inc. Overcharging and useless customer service Phoenix, Arizona

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Cancelled eSecure service Jan 10 2011 and it is still currently being charged for service that we do not have.  It is currently the end of Oct and this has not been resolved.  Customer service calls are useless and no progress is made.  I would not recommend this company to anyone. 

Cancelling the contract you have to give them a written letter 30 days prior, so this company has time to bill you another cycle before they "officially" acknowledge your cancellation.  They are using such devious tactics to charge more.

This report was posted on Ripoff Report on 10/25/2011 08:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/protection-one/phoenix-arizona-85029-4830/protection-one-protection-one-alarm-monitoring-inc-overcharging-and-useless-customer-ser-792188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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