PS executive Center PS Executive Ctr., Beachwood, OHPS Executive Ctr., Westlake, OHPS executive Center Buyer beware, you absolutely must read the fine print! Very deceitful business practices Beachwood Ohio

1. Clients are definitely allowed printers in their offices.  We do not allow high speed production copiers as that is part of the business service we provide.

This is not true; I was told from day 1 that "printers/copies" are a problem. The management at the time I signed up said with a smile and a wink “you can have a small printer, I won’t say anything.” It is their policy not to allow it, or at least that’s how it was presented to me. In essence I was told that they were doing me a favor if I wanted to bring in a lousy printer.

2. Client's offices are approximately 120 sf.  However, clients also have access to the common areas including the reception lobby, meeting rooms, kitchenette, and hallways.  Including these spaces is a more comparable comparison between "raw" space at $19 - $20 per sf and an executive suite offering.

Again, simply untrue. Even if an office is 120 ft.² at $20 per foot that comes out to only $200 per month. I have never been offered a space for that little. The bare minimum was approximately $600 per month, perhaps I was looking at the super deluxe package. The fact that you are allowed to use their hallways and a small kitchenette by no means justifies the ludicrous rates that they charge in my opinion.

3. Services such as supplies, secretarial services, printing, etc. are indeed billed.  These are also part of the business services we provice.  All services are indeed charged a la carte, so clients don't have to pay for "included" items they might never use.  A price list stating the a la carte items as well as their prices are included with the contract up front.

I never wanted any of their so-called “services”, but if you want your mail forwarded to you they consider that secretarial service in charge a princely sum for it. In their defense, they did offer to allow me to provide them with my own envelopes to avoid paying the outrageously inflated rates that they charge.

4. Signing our contract indicates a client agrees to the clauses of the contract.  The entire contract is presented up front.  Attorneys are welcome to review the contract in advance.

Says the used-car salesman in the polyester suit. (It’s all in the fine print) The person who wrote the original rebuttal was not even an employee of this company at the time in which I became a client. She has absolutely no firsthand knowledge of any of the dealings that I had therefore everything she saying is merely opinion and/or hearsay. I was there, I got charged, my statements are firsthand. They went to Great lengths to walk me around their space highlighting all of the benefits and advantages of doing business with them. Believe me, anything in that contract was up to me to find before I signed it.

5. Our Clients can certainly give out their new address to their clients, but it must be done via their own means.  Putting in a forwarding order with the post office will cause the post office to forward all mail for all clients of the center, so forwarding orders with the post office are not permitted.  This is stated up front as part of the contract.

Well, the local postmaster has different opinion on this, maybe he should go to work for PS executive offices and get an education on the USPS. All joking aside, that’s an outrageous statement… Think about it… People move offices every day, if you can’t forward the name of the business then how do people move? There’s still some and occupying the office it’s just a different company. This is a completely nonsense statement and they charged me a penalty for forwarding my mail. This is their policy not the post office.

6. Credit card payments are not required.  Clients are informed of the amount to be charged and give approval before their card is charged.

Also a half-truth, you don’t have to give them your credit card but if you do it will charge you whatever they feel you owe them. Statements are vague at best and simply state things like “secretarial service”. There’s a reason why attorneys are required to give detailed billing statements to their clients. It’s only reasonable that you know what they actually did to justify charging you. Like I said in my original post, you might love it here… I hated it.

1. Clients are definitely allowed printers in their offices.  We do not allow high speed production copiers as that is part of the business service we provide.

2. Client's offices are approximately 120 sf.  However, clients also have access to the common areas including the reception lobby, meeting rooms, kitchenette, and hallways.  Including these spaces is a more comparable comparison between "raw" space at $19 - $20 per sf and an executive suite offering.

3. Services such as supplies, secretarial services, printing, etc. are indeed billed.  These are also part of the business services we provice.  All services are indeed charged a la carte, so clients don't have to pay for "included" items they might never use.  A price list stating the a la carte items as well as their prices are included with the contract up front.

4. Signing our contract indicates a client agrees to the clauses of the contract.  The entire contract is presented up front.  Attorneys are welcome to review the contract in advance.

5. Our Clients can certainly give out their new address to their clients, but it must be done via their own means.  Putting in a forwarding order with the post office will cause the post office to forward all mail for all clients of the center, so forwarding orders with the post office are not permitted.  This is stated up front as part of the contract.

6. Credit card payments are not required.  Clients are informed of the amount to be charged and give approval before their card is charged.

Please feel free to call us with any other concerns.  www.psoffices.com