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Report: #605529

Complaint Review: PS Pros - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Hartley007 — Hamden Connecticut United States of America
  • Author Not Confirmed What's this?
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  • PS Pros Internet United States of America

PS Pros not only failed to repair my PS3 but actually damaged it beyond repair, Internet

*Consumer Comment: ps pros

Show customers why they should trust your business over your competitors...

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I had a faulty Playstation 3 & looked online for a company to fix it as it was out of warranty & Sony were an expensive option. The PS3 would crash after varying amounts of time when playing games or watching Blu-ray.

When it was returned it worked for less than a week & the problem reoccurred, only worse. I did not want to return it to be fixed again given the poor job they did intially & bought another one instead. I then put my broken one on eBay (clearly marked as broken & with a description of the problem) as I had been told they would sell for around $90.

The transaction was completed & i received an email from the buyer stating the console was in a much worse condition than I had realised. Apparently PS Pros put it back together all wrong & didn't reattach some heat pads to the motherboard & it ruined the graphics processer.

I had a difficult situation to handle on eBay & fortunately the buyer was very decent about it as he realised i had no idea how badly they had damaged it. This poor service has affected 2 consumers though.

Do not use PS Pros....go with Sony if you need a console of theirs fixed!!

This report was posted on Ripoff Report on 05/20/2010 08:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ps-pros/internet/ps-pros-not-only-failed-to-repair-my-ps3-but-actually-damaged-it-beyond-repair-internet-605529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

ps pros

AUTHOR: armando - (United States of America)

POSTED: Thursday, August 30, 2012

i had the same problm

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