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Report: #1144825

Complaint Review: Pueblo Bonito Sunset Beach Resort & Spa - cabo san lucas baja california sur Other

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  • Reported By: J. Brown — Lynnwood Washington
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  • Pueblo Bonito Sunset Beach Resort & Spa predio paraiso escondido cabo san lucas baja california sur, Other USA

Pueblo Bonito Sunset Beach Resort & Spa RCI Rewards d/b/a Bank of America Timeshare Fraud and Usury cabo san lucas baja california sur

*Consumer Comment: Reply

*Consumer Comment: Reply

*Consumer Comment: Timeshare Scam

*Consumer Comment: Pueblo Bonito Timeshare Scam

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Beware - Don't buy, they're thieves!! They'll keep your money, tell you that they disclosed everything and the contract does not include and disallows almost all representations made during their high pressure sales tactics. They kept serving drink after drink (whether requested or not) to the point i signed documents without reading them because i was incapable of doing so. I also trusted Julie Kuhlmann who is an incredible liar.

Everything seems so wonderful while they're giving their pitch but the contracts say something different from the presentation. I tried contacting them upon my return but they don't give you phone numbers, only the sales person's personal email. I sent an email to the sales rep Julie Kuhlmann regarding the discrepancies and misrepresentations and she said it was buyer's remorse and that i was excited in Cabo.

I contacted Barclays bank since who supposedly issued the credit card was through but it's actually rci elite rewards d/b/a Bank of America. B of A is a company i have refused to do business with for over 35 years and had i known it was affiliated with b of a that would have been the end of it . After speaking with Barclays they informed me that they are not affiliated with PB Sunset Beach or RCI Elite Rewards. Not sure how that can be when you’re told it’s a Barclays credit card.

The sales person does not reveal that the $399 (application fee) is non-refundable.  In fact, they already took the money and had that document signed after the fact.  Barclays gave me a number for PB Sunset Beach in Arizona but of course, that number’s just another sales pitch, that the representative can not provide any information other than the “free” offer and then it disconnects you.

They also charged a $990 loan origination fee for a $6000 credit card. I’ve never paid origination fees on a home mortgage.  Additionally, there's a cardholder statement that says pueblo bonito can keep your down payment, approximately 30% of the purchase, confirmed by Barclays. The only thing that was fast about the entire presentation was signing documents because they want you out of there.

I’ve already filed a dispute with Barclays.  I’m going to continue to fight this.  It’s dishonest, fraudulent and usury.

This report was posted on Ripoff Report on 05/07/2014 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pueblo-bonito-sunset-beach-resort-spa/cabo-san-lucas-baja-california-sur-other-23450/pueblo-bonito-sunset-beach-resort-amp-spa-rci-rewards-dba-bank-of-america-timeshare-f-1144825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 Consumer Comment

Reply

AUTHOR: Mark Miles - (USA)

POSTED: Monday, May 23, 2016

It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:


http://www.timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/


http://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/

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#3 Consumer Comment

Reply

AUTHOR: Mark Miles - (USA)

POSTED: Monday, May 23, 2016

It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:


http://www.timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/


http://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/

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#2 Consumer Comment

Timeshare Scam

AUTHOR: margaretsims90 - (USA)

POSTED: Thursday, March 05, 2015

Getting into a timeshare can be very easy, getting out, not so much. Many vacationers purchase timeshares with the intention to travel around the world, some others pretend to buy the vacation property as a financial investment (which is actually unwise move), while some of them were practically pushed into it. Whichever the reason is, the truth is that loads of timeshare owners regret their purchases. There are lots of timeshare scams.

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#1 Consumer Comment

Pueblo Bonito Timeshare Scam

AUTHOR: VickyF - ()

POSTED: Thursday, May 08, 2014

I am just shocked that the Pueblo Bonito timeshare property has so many complaints dealing with the same issue as I am having. I purchased a Jr. Suite in April of 2013 and the sales person (Carlos Lopez) completely lied to me about what I would receive with the purchase. When I first phoned Carlos to discuss my purchase I never was able to reach him. After two months of calling and sending e-mails to Carlos, I phoned member services and reservations and was informed that Carlos was no longer employed there and everything he told me was not true (misinformation).

After I was given this information, I was referred to a person by the name of Ramon, whom I was told to contact regarding any questions I may have. Again, after several times of trying to reach Ramon, I was informed that he was no longer an employee there. I purchased my Jr. Suite with a down payment on my credit card and paid the balance with a check because I did not want to finance anything. I have asked over and over again for my Certificate of Ownership and to this date I have not received it. It seems like this is a pattern with PBSB as a scam. The sales person tells you all these lies to get you to purchase. I believe that Carlos and Ramon are both still employed there:

 

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