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Report: #1516268

Complaint Review: Puls - Boca Raton FL

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  • Reported By: Hardlender — Fort Lauderdale FL United States
  • Author Confirmed What's this?
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  • Puls Boca Raton, FL United States

Puls Mr. Appliance Charged for a repair, didn't repair it, and then disappeared Boca Raton FL

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On  12/27/21, we discovered that our two Edgestar refrigerators were not working. We called Edgestar, They recommended Mr. Appliance, evidently a nationwide repair service. Mr. Appliance sub-contracted the job to Puls.  Puls’ repair  tech was Fuad Rahimov. The tech was not able to repair the units. He suggested that new parts were needed and that he would see how quickly he could get them.

He was also very persistent, before the service call was even finished,  in asking me to give him a good review on Google.  He gave me his cell number and said I could call him directly.  That was all she wrote, my friend!! Since his one and only visit, I have made well over a dozen calls to Fuad, Puls, and Mr. Appliance. That’s two months’ worth of calls!! No responses, no service, no call backs, and zero results!!

Puls is quick to send follow up emails trying to sell even further services. Really?? Puls,…where is the service you promise?? I have now  asked for my $90 service call fee to be refunded. Of course, no response. DON’T USE THESE COMPANIES!!

Why are they not responding? Maybe they can’t get the parts. Well, then, get out of the business instead of collecting wasted service fees. Their promises and  fancy follow ups are no substitute for results. AS TO THESE SCAMMERS, A BIG THUMBS DOWN!!! Spread the word.

This report was posted on Ripoff Report on 02/21/2022 03:44 PM and is a permanent record located here: https://www.ripoffreport.com/report/puls/boca-raton-fl-mr-appliance-1516268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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