Complaint Review: Pump Warehouse.com - Ft Meyers Florida
- Pump Warehouse.com Ft Meyers, Florida United States of America
- Phone: 239-244-9924
- Web: www.pumpwarehouse.com
- Category: Pools & Saunas
Pump Warehouse.com Don't order from them Ft Meyers, Florida
*Author of original report: The right pumps finally arrived
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I called Pump Warehouse and spoke with Joe on Wednesday, December 29, 2010. I ordered 2) A.O. Smith motors and he said he had them in stock in his Oklahoma City location and they would ship that day. I called on Thursday that I had not received them and asked for a tracking number. He said he would email it to me. He emailed me that 2 motors had shipped. No other information at all. On Friday, I called, leaving voice mails and emailed. I received no response. I called when we returned to our offices on January 4, 2011 and spoke with Joe. I said that I am still waiting for that tracking number. He said he would email it to me. I told him that was what he or his partner told me last week. He made some excuse. I told him that I expected it this morning. He assured me that I would have it.
This report was posted on Ripoff Report on 01/04/2011 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pump-warehousecom/ft-meyers-florida-/pump-warehousecom-dont-order-from-them-ft-meyers-florida-678469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
The right pumps finally arrived
AUTHOR: Anonymous - (United States of America)
SUBMITTED: Wednesday, January 12, 2011
After many phone calls and emails and receiving the wrong pump motors, Joe called me back to let me know he already has the correct motors coming. Of course, they were not on their way for another 2 days he said they shipped. During the ordeal, he hung up on me once. He called and got everything straightened out very quickly (after being contacted by the BBB). All in all, I finally got my motors, but would still strongly recommend against this supplier.


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