Puppy Spot They did not screen our puppy, and stick to their promise Nevada

This was the letter I sent to them.

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January 1, 2018

To Whom It May Concern.

My wife and I purchased two German Shepherd puppies from your organization. The first puppy (Camille) we purchased was a little less than two years ago when you were under the name purebredbreeders.com. At that time, Camille came to us with Giardia and we had a very difficult time getting rid of it, however, the customer service was fabulous! They continued to call to check on her and reimbursed us for some of the expense. They also ensured we received her AKC papers in a timely fashion. The second puppy we purchased (Abigail) was under the name of Puppyspot.com.  The customer service is horrible or should I say non-existent. The ad on your website stated her parents were 95 pounds each however Abigail is now a year old and weighs only 65 pounds. I believe this was false advertising. Abigail also  came to us with Giardia and Coccidia. We had Abigail checked by our veterinarian within 24 hours of her arrival. At that time she was only 8 weeks old and it was too early to have her screened for either one of those diseases. It was after a couple of weeks when she kept having diarrhea (since her arrival) that we took her to our veterinarian when she was diagnosed. We contacted your organization to advise you of the situation but could never speak with anyone. We have left several messages with zero response. Since then, Abigail has had a cyst removed from her side, she currently has hygromas on both front elbows and she has a recessed vulva which causes regular yeast infections. Abigail will need surgery to correct the hygromas and her recessed vulva. We still do not have her AKC registration papers. The puppies you sell on your website come with a 10 year guarantee against congenital defects and the breeders are supposed to be carefully screened.  With all of Abigail's issues we have spent hundreds, possibly thousands on her care. We believe she may have come from a puppy mill. We love her very much and would not think of giving her away but we expect some sort of resolution.

Thank you in advance for your prompt response.

Sincerely,

Brian E