Pure Acai Berry Cleanse Free Trial Scam! Renton, Washington *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

Well, I ordered the Pure Acai Berry Cleanse Free 14 day Trial from Life Nutrients LLC.  I should have known better, seeing as how nothing is free, but I was sure I could cancel during the free trial period so I would only be paying the initail shipping and handling fee.  Ha.

I gave them my credit card number for the shipping and handling, read the terms and conditions and awaited my free trial product to arrive.  Be forewarned ; Free Trial means from the day it was ordered, not the day it was received.  However, being naturally suspicious, I left myself a note on the calander on when I should cancel.. before the trial dates end (because they WILL charge you the moment the trial date is over) but a couple of days after I got the product. 

By the time the product got here, I would have had aproximately 7 days to take all of my Acai Berry Cleanse and decide if it was what I wanted and cancel if not.  Since they sent me a 2 week supply, I would suppose this is terribly misleading to anyone who doesn't read in the terms and conditions about when the trial period actually starts.  i mean, if I get a product 6 days after I order it and it is a 14 day supply, I would like to think I get to have the whole 14 days to use the supply so I can make an accurate decision.

Apparently Not.  BIG SURPRISE THERE.

So I cancelled the product when it got here since I was not going to have time to take my supply and then decide.  This way, I figured I could take it for the full 2 weeks and decide without being rushed if I wanted to continue purchasing the Acai Berry product.

Note to anyone reading this;  DO NOT BELIEVE THEM WHEN THEY SAY YOUR ACCOUNT IS CANCELLED.  Write down the persons name, the date, the time and any price change offers, free products they will ship even though you have cancelled, and the cancellation number.  Because I did, and I have STILL been charged $87.47 for the next 2 consecutive months for products I do not want.  Add insult to injury, I can only get my money back for one bottle (because although the other one was sent as a "free" gift to entice me into future purchases of the product, it WASN'T FREE) so the return period of 30 days has expired.  And then to add even more insult, I have to pay shipping to send everything back.  What a SCAM.  There is absolutely NO records of my cancellation number, my phone call within the 2 week period, or the person who cancelled the order for me.  Surprise surprise surprise.

And don't expect any help from customer service.  They are a bunch of low paid people trying to scrape a living out of being yelled at by disgruntled customers.

Needless to say, save yourself the aggrivation.  SCAM SCAM SCAM.  Do NOT order Pure Acai Berry Cleanse from Life Nutrients LLC out of Renton Washington.  There is no way to get in touch with supervisors, and no help no matter how many times I call, although after the 4th time, my account is supposedly cancelled.  I guess I will have to wait until the November billing on my credit card to find out.  In the meantime, I have my credit card company doing a merchant dispute in the hopes of retreiving my money (doubtfull) and I am considering contacting the Better Business Bureau just to give myself some personal satisfaction.

EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth. If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form. CHARGES TO YOUR CREDIT CARD If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck Let us know how you do! ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com Rip-off Report PO Box 310, Tempe, Arizona 85280