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Report: #271633

Complaint Review: Pure Energy Products - Oklahoma City Oklahoma

  • Submitted:
  • Updated:
  • Reported By: New Philadelphia Ohio
  • Author Confirmed What's this?
  • Why?
  • Pure Energy Products 1025 SW 59th Street Oklahoma City, Oklahoma U.S.A.

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My story is exactly like many here.

I ordered the sample, paid for shipping and did not re-order. I then recieved a pkg. with two bottles and a charge of $149.95 on my credit card!

I called my card company (Bank of America) to dispute charges, they advised I return the pkg. with a return reciept and send all documentation to them. The rep. I spoke with explained the auto ship program, I had no idea.

They credited my account and then two monts later...recanted! I was forced to pay $149.95 for a product I returned. They put the charge back on my account.

Pure Energy sent pages and pages of their terms of service agreement to the card company that was not on the page I ordered from and I never recieved them in email.

Trying to contact Pure Energy was next to impossible.

Thursday I recieved a collection notice for $67.50. I called and got nowhere.

I have worked hard to keep my credit in good standing.
I feel forced to pay the amount to get this behind me but I am furious!

Mary
New Philadelphia, Ohio
U.S.A.

This report was posted on Ripoff Report on 08/31/2007 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-energy-products/oklahoma-city-oklahoma-73109/pure-energy-products-ripped-off-oklahoma-city-oklahoma-271633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 Consumer Suggestion

KFOR Report on Pure Energy

AUTHOR: Michelle - (U.S.A.)

POSTED: Sunday, September 09, 2007

I drive by this ramshackle business every day , and am an avid reader of ripoffreports .
One of our newschannels did a report on Pure Energy , and im posting a link to it , but if it doesnt go thru try googling kfor and pure energy and you should be able to find .

http://www.kfor.com/Global/story.asp?S=6220236

My suggestion is you contact them , tell them youve seen the story and wonder why you cant get a refund as so many others did (supposedly) and if that doesnt work , tell them you will be firing off a letter to Our state attorney general as well as KFOR and the other 2 news stations here in oklahoma city , who all have a "consumer helpline" and love this kind of story .
And then do it , the more reports he gets maybe our attorney general will shut this scum down .

Ive wanted to walk in there so many times and tell these people off , if you seen the building they do this business from you would RUN , its a run down converted garage that i wouldnt take my car into , let alone buy supplements from .

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#3 Consumer Suggestion

KFOR Report on Pure Energy

AUTHOR: Michelle - (U.S.A.)

POSTED: Sunday, September 09, 2007

I drive by this ramshackle business every day , and am an avid reader of ripoffreports .
One of our newschannels did a report on Pure Energy , and im posting a link to it , but if it doesnt go thru try googling kfor and pure energy and you should be able to find .

http://www.kfor.com/Global/story.asp?S=6220236

My suggestion is you contact them , tell them youve seen the story and wonder why you cant get a refund as so many others did (supposedly) and if that doesnt work , tell them you will be firing off a letter to Our state attorney general as well as KFOR and the other 2 news stations here in oklahoma city , who all have a "consumer helpline" and love this kind of story .
And then do it , the more reports he gets maybe our attorney general will shut this scum down .

Ive wanted to walk in there so many times and tell these people off , if you seen the building they do this business from you would RUN , its a run down converted garage that i wouldnt take my car into , let alone buy supplements from .

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#2 Consumer Suggestion

KFOR Report on Pure Energy

AUTHOR: Michelle - (U.S.A.)

POSTED: Sunday, September 09, 2007

I drive by this ramshackle business every day , and am an avid reader of ripoffreports .
One of our newschannels did a report on Pure Energy , and im posting a link to it , but if it doesnt go thru try googling kfor and pure energy and you should be able to find .

http://www.kfor.com/Global/story.asp?S=6220236

My suggestion is you contact them , tell them youve seen the story and wonder why you cant get a refund as so many others did (supposedly) and if that doesnt work , tell them you will be firing off a letter to Our state attorney general as well as KFOR and the other 2 news stations here in oklahoma city , who all have a "consumer helpline" and love this kind of story .
And then do it , the more reports he gets maybe our attorney general will shut this scum down .

Ive wanted to walk in there so many times and tell these people off , if you seen the building they do this business from you would RUN , its a run down converted garage that i wouldnt take my car into , let alone buy supplements from .

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#1 Author of original report

Pure Energy Products

AUTHOR: Mary - (U.S.A.)

POSTED: Saturday, September 08, 2007

I paid the collection agency and sent a note that I was paying in protest, that PE was paid in full on my card and stated I'd never recieved any notices before the one from them.
I'm pretty sure they are as bad as Pure Energy is,,the rep I spoke with was rude and NO help at all.

I'm a single mom with 2 kids in college and my 3rd, on his way this month. That money could so have gone to better things.

I also sent a letter to Bank of America,,,the card my "sample" charge went on. I had disputed charges of $149.95 when I recieved the auto shipment, they took them off, only to put them back on.
I explained I was cancelling my account with them,,that I had sent all documentation as their rep. requested I do,,and that I would not stand for having a credit card company that was not looking out for my best interest against fraudulent use/unauthorized charges of my card.

Still, in the end, I'm paying over $200 for a product I returned, had a receipt for and sent to my ccard co.

I have an awful feeling I'm going to get another collection notice before this is all over.

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