Complaint Review: Pure Leverage - Internet
Pure Leverage Ilana Look out for these guys! Schertz Texas
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I moved from California to Arizona in Janurary 2015. On purpose I left a open but idle bank account with less than $800 that was supposed to be for my kids if they needed it. Just about two weeks ago I checked the bank statement for the account and found out a company called Pure Leverage had been draining my account for about $25 a month since I left. My statement only said debit card purchase with the compny name "Pure Leverage" and no phone number. First thing I said were "Who are these guys" and why are they deducting money out of my account?
I found the Pure Leverage phone number on-line which wasn't real easy, but I got it. I called and a young gentleman answeredin what I thought he said was Europe. He answered what he could but said Pure leverage only answers my kind of an issue through an email and that I would receive an answer within 24 hours. That didn't happen, so I called again and left a phone #. This time a lady named Ilana I believe called me back and she was anything but customer servive!
Keep in mind I have no idea who these people are or what they are doing. This lady told me I gave her my credit card information last December. You know I would remember something like that. I tried telling her that I did not give her or anyone information on this account. All my business is done through another account. She abruptly hung-up on me.
So they have about $150 of my money and aren't giving it back. They didn't do a thing for it but they aren't giving a penny back. These kind of companies should be closed. In reality they are out and out thieves. Can't wait to hear what kind of respose I get. In the meantime my bank will follow this as a fraud case and I plan on calling the Better Business Bureau and look into the Fair Credit billing act.
Stay away from these guys!!!!!!!!!
This report was posted on Ripoff Report on 07/14/2015 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-leverage/internet/pure-leverage-ilana-look-out-for-these-guys-schertz-texas-1241812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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