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Report: #460760

Complaint Review: Pure Nutrients (Nature Cleanse) - Howe Oklahoma

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  • Reported By: Howe Oklahoma
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  • Pure Nutrients (Nature Cleanse) Howe, Oklahoma U.S.A.

Pure Nutrients (Nature Cleanse) charged when no way to cancel. Howe Oklahoma

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I signed up for Acai Advanced and Nature Cleanse off an ad about a Poteau woman losing weight (Poteau is near my home) about 4 AM on 5/6/09? I was sent an email by each product and they apparently shipped products that day. It was supposed to cost $5.95 s&h only. About a week or so later, I received the products. Immediately, I realized that I could not take Nature Cleanse. So I started searching how to contact them by email.

I contacted the Acai company and was told how to ship the product back with no additional charges. Pure Nutrients (or someone) billed me $88 on 5/20 on my credit card. I plan to send this product back. When I finally found a phone number in fine print, I called on 6/5 ( I could never find how to contact them after many searches on email). They were saying they had just shipped another bottle of the product on 6/5 (less than a month from my first contact with them), but they could cancel any further shipments. They told me I could not get my money back (this one was $93 or $98), but I plan to refuse shipment (I have not received it yet as of 6/14). I plan to reverse the charges on my credit card also.

I cannot believe they can charge me after 14 days use, when I had not received the product and had it in my hands for 14 days. And I had company and emergency out-of-state trips before 6/5. And I cannot believe they can ship me a 2nd bottle before my 1 month is up (14 days after the first charge - for which I just received the bill).

Do I have a chance on getting my money back?

Jo
Howe, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 06/11/2009 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-nutrients-nature-cleanse/howe-oklahoma-74940/pure-nutrients-nature-cleanse-charged-when-no-way-to-cancel-howe-oklahoma-460760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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