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Report: #1333673

Complaint Review: purebulk.com - Internet

  • Submitted:
  • Updated:
  • Reported By: unhappy-purchaser — Adelaide Other Australia
  • Author Confirmed What's this?
  • Why?
  • purebulk.com Internet USA

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After receiving an email from this company saying the order is pending, in which they acknowledged the funds I sent. I waited over one week and emailed them to ask if item has been sent or when will it be sent. I have not received any email from them at all. Even though they say they will get back to you in 48 hours. I have wasted over sixty Aus dollars with this mob. 

 

They don't use paypal which is really suspect. For I know paypal people chase these characters up when there is a customer dispute.

 

 

Jow

Adelaide, Australia

 

This report was posted on Ripoff Report on 10/17/2016 08:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purebulkcom/internet/purebulkcom-total-scam-1640-austin-road-roseburg-or-97471-internet-1333673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 General Comment

PureBulk is NOT a rip off.

AUTHOR: Johann - (United States)

POSTED: Thursday, September 22, 2022

I've been using purebulk since 2015. I've spent several thousand dollars with that company. I've only had one issue that was resolved quickly. Due bad handling by the delivering company, one of the supplements (powered supplement) broke open on transit.

I called the company and they offered to replace the damaged product if I sent it back. All of their supplements are great.

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#1 UPDATE Employee ..inside information

We have always accepted PayPal as a payment option.

AUTHOR: Lokesh - (USA)

POSTED: Tuesday, October 18, 2016

Hello Jow,

We are sorry to hear that you are frustrated and never recieved your supplements. However we have always accepted PayPal as a payment option. I looked through our records and could not find an order that looked like it may be yours. All of our orders that have shipped to Adelaide, Australia were paid for using PayPal Payments Pro, and their shipment tracking numbers confirm that they made it to Australia.

Do you have an order number that I can look up?

Thank You For Your Patience,

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