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Report: #1449153

Complaint Review: Purely Boston - Lewes DE

  • Submitted:
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  • Reported By: Lauren — Kansas City United States
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  • Purely Boston 16192 Coastal Highway Lewes, DE United States

Purely Boston Rude customer service, unsatisfactory Lewes DE

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 last night, like an idiot, I hit a button on a purchase without reading the fine print. The fine print stated that if I had purchased the shirt (which I did), it would sign me up for a monthly membership. Well, I quickly shot off an email to the company stating I had made a mistake and that I'd like to cancel my order as well as my membership.

Come this morning, I hadn't gotten a reply to my email, so I tried calling the number listed not only on their Facebook page, but their website as well. I was hung up on and sent to voicemail. SIX times. The voicemail wasn't even to the number I'd called. So I went on their facebook and fire off a message stating the same thing. Their response was fine, but I found it rude and stand offish. I commented on their post on facebook warning others of their fine print, the fake phone number and lack of customer service. I just recieved this last message AFTER BUSINESS AND DAY TIME HOURS. Rude much?

This report was posted on Ripoff Report on 06/26/2018 08:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purely-boston/lewes-de-19958/purely-boston-rude-customer-service-unsatisfactory-lewes-de-1449153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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