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Report: #1452914

Complaint Review: Purely Organic 7 High Point US - Greensboro NC

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  • Reported By: zil — Boulder CO United States
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  • Purely Organic 7 High Point US 610 Pembroke Rd. #10684 Greensboro, NC United States

Purely Organic 7 High Point US charged me for something I did not order Greensboro NC

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I ordered a free trial size of a cosmetic product, but had to pay shipping.  They said I could cancel within 14 days of the order, which I did via phone just before midnight in my time zone.  They claimed that it had to be in THEIR time zone (which the original info did not specify).  When the free samples arrived, they listed only the shipping costs, no explanation of anything, not even the company name.  So because of my "untimely" cancel, they went ahead and authorized another order and put $89.95 on my VISA card.  Visa says it's legal, and I cannot do anything about it.  Then the cosmetic company called me back and said they will refund $31.45 of the amount, but that leaves me out $60 for a product that I did not order.

This report was posted on Ripoff Report on 07/22/2018 11:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purely-organic-7-high-point-us/greensboro-nc-27408/purely-organic-7-high-point-us-charged-me-for-something-i-did-not-order-greensboro-nc-1452914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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