Complaint Review: Purelygadgets.com - London Internet
- Purelygadgets.com Waterfront Studios 1 Dock Rd Internet United Kingdom
- Phone: 004-0845 680 0988
- Web:
- Category: Sales People
Purelygadgets.com Total disregard for customer service London Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Last saturday I chose to buy now for an item from this website through Amazon.co.uk. Despite a reply saying the item would be posted iin 2-5 days this did not happen.
Today I received an email confirming that the item was not in stock!
The custmer service help desk is poor beyond belief, with messages of high call rate or that i was in a queue and No1 in the queue only to be cutt off just seconds later. If it was really busy then i would be No1 in the queue each time i got through!!
I sent an email asking to cancel my order only to be sent an email asking me to re-consider! I have since replied but still wait for an answer.
I rarely complain but both Amazon and Purely gadgets have let me down, as Amazon are only too happy to "front" other webshops but they have not relied to my email sent earlier today and now say they wont be able to do anything until Monday ..
I will never use either Amazon or Purelygadgets again after this issue has been resolved.
James
invergordon, Tomich
United Kingdom
This report was posted on Ripoff Report on 11/28/2008 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/purelygadgetscom/internet/purelygadgetscom-total-disregard-for-customer-service-london-internet-395736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.