Report: #97646

Complaint Review: PURISTAT.ABBOTTINDUSTRIES.COM - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Atlanta Georgia
  • Author Not Confirmed What's this?
  • Why?

PURISTAT.ABBOTTINDUSTRIES.COM ripoff,fraudulant billing, false advertisement signed me up for a a reorder that I did not ask for charged me 164.00 and refunded me only 39.99 PORTLAND MAINE

*REBUTTAL Owner of company: Puristat Under New Ownership

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I placed an initial order for Puristat for $39.99 I was not satisfied but I did not request refund. A few months later I received another order and my credit card was charged approximately $164.00. On the back of the product Puristat the #8005969872 for re-ordering but this is a bogus number.

After a few weeks went by I looked in the box and found an invoice with a different number. I dialed it it discussed my discontent with the product and be billed for another order. The rep. on the phone told me to send back by a certain date. I failed to meet this deadline. When I mailed the package a waited for about a week to see a credit on Visa statement, but to no avail. I mailed the invoice, thus getting rid of the only number I had. I called the toll-free directory but they were not listed.

After talking to a friend I was reminded that they may be on the internet. I called but the rep. said because I had exceeded my deadline I could not get a full refund. She said I could only receive a fraction what fraudulanty charged. She reminded me that she was not obligated to that because I missed the deadline.

Unfortunately, I have sick family member whose medicine is quite expensive. I NEED MY MEDICINE!!!!!

Atlanta, Georgia

This report was posted on Ripoff Report on 07/05/2004 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/puristatabbottindustriescom/nationwide/puristatabbottindustriescom-ripofffraudulant-billing-false-advertisement-signed-me-up-97646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Puristat Under New Ownership

AUTHOR: Puristat Digestive Wellness Center - (United States of America)

POSTED: Monday, May 21, 2012

Please note, the previous complaint is over 8 years old.  In that time, Puristat has come under new ownership.  Also since that time, we have never received any other complaints.  Don't let this one complaint from over 8 years ago bias you. The track record for the new ownership speaks for itself.

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