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Report: #526060

Complaint Review: Puritan Vitamins Puritan's Pride Nature's Bounty - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Brian — Clearwater Florida United States of America
  • Puritan Vitamins Puritan's Pride Nature's Bounty 1233 Montauk Hwy P.O. Box 9001 Oakdale, NY 11769 Internet United States of America

Puritan Vitamins Puritan's Pride Nature's Bounty Puritan's Pride Very Misleading Shipping Options! Internet

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I ordered supplements and vitamins from Puritan's Pride online at www.puritan.com. Under shipping, it included an option to have "next day" shipping. I chose "next day" shipping so that I could have my order the next day. Unfortunately, my order did not come the next day. When I called Puritan, their customer service representative informed me  that "next day" means that the order is placed the next day, not shipped to you the next day. In fact, she indicated that orders typically take 2-3 days when you order "next day" shipping. This is not made clear in the shipping options. Why would someone order "next day" shipping if it takes 2-3 business days to get to you? It makes no sense and needs to be clearly marked by the company. The company said they would refund the "next day" shipping charge, so I will wait to see if that even happens. The main complaint is that if you say "next day" shipping, you need to ship it next day or eliminate that option. It is very, very misleading. Needless to say, that is the end of my relationship with Puritan's Pride! 

This report was posted on Ripoff Report on 11/19/2009 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/puritan-vitamins-puritans-pride-natures-bounty/internet/puritan-vitamins-puritans-pride-natures-bounty-puritans-pride-very-misleading-shipping-526060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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