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Report: #368908

Complaint Review: PVC Inc.: My Computer Club - San Diego California

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  • Updated:
  • Reported By: Claymont Delaware
  • Author Confirmed What's this?
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  • PVC Inc.: My Computer Club 501 W Broadway Plaza A, Suite 321 San Diego, California U.S.A.

PVC Inc.: My Computer Club Mysterious debit from my personal checking account San Diego California

*UPDATE Employee: to the above...

*Consumer Comment: Its called Cramming and its illegal

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Routinely checking my bank statement online I discovered a debit of $49.95 and along with check #37576. I was able to look at this check and discovered a company by the name of PVC Inc.: My Personal Computer Club.

A company/club I've never had any dealings with or have even heard of. I was unable to find any legitimate website for them to see what services they may provide and of course everytime I call their customer service number all I get is an answering service and naturally have never received any correspondence back from them.

Fortunately my bank has been very cooperative and symapathetic and have reversed the $49.95 charge and also the fee for my account being overdrawn due to the unauthorized, fraudulent charge. However now I have a new checking account number & pin number to try to remember.

I guess now I'd like to know how to stick it back to PVC Inc. Who do I contact about this and/or go about contacting them to make them aware of these threats to consumers?

Bamboozled
Claymont, Delaware
U.S.A.

This report was posted on Ripoff Report on 09/02/2008 07:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pvc-inc-my-computer-club/san-diego-california-92101/pvc-inc-my-computer-club-mysterious-debit-from-my-personal-checking-account-san-diego-ca-368908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

to the above...

AUTHOR: Corey - (U.S.A.)

POSTED: Wednesday, November 12, 2008

I am not quite sure where people get their information from, but it seems like something they saw on a TV show or something.

First, regarding the initial complaint. By reading it you can tell a couple of things. One, she doesn't mention anything about calling our company to find out why she was charged or if she can get her money back. This is because she didn't. This is odd because our telephone number is on each check draft that we do in the memo. 877-532-2800

Second, she states that we do not have any legitimate website that she could find. On the charge even as she states it says: PVC Inc. - MyComputerClub. If you do a search for PVC Inc. it will pull up our three different membership clubs. If you enter MyComputerClub.com that will pull up one of our websites.

PVC, Inc. is short for PlayersVacationClub. This is our corporate name and the information after it shows what club it is as we have three different programs.

Regarding the second comment made about how this occurrs. Listen, this isn't a conspiracy going where companies band together trying to get peoples money. Sadly, what is happening is that people are not careful enough to read everything that they sign up for. Yes, it is true that a small percentage of our marketing is on third party offers. That doesn't make it illegal or a ripoff. Our offers are clear and state everything that will happen regarding charges, terms of service and they even list our toll free CS number clearly. The key here is that they are OFFERS, meaning that they are optional.

Look, if a customer cancels our service we issue a refund to them. what that customer doesn't think about or the above aren't thinking about, is that on each sign up there are different costs involved, including marketing, processing, postage and paper cost for the refund and even payroll to get the refund out.

The high majority of the people that accept our offer on the affiliate sites are wanting to use the benefits of our program. It is the small minority of people, such as the people who make the complaints on this site that are just simply not paying enough attention to what they do online

I am unsure who the original complainant is, but I know that if she were to actually call our customer service department she could get assistance. If she has already gone to the bank then I guess she is all set.

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#1 Consumer Comment

Its called Cramming and its illegal

AUTHOR: Laurie - (U.S.A.)

POSTED: Tuesday, September 02, 2008

These membership programs work with your banks, credit card companies and with some businesses that you may have made an online purchase from.

In my case - 3 instances were all credit card company related.

File a complaint with the FTC.It would help if you knew exactly how it happened. I was told credit card company when I contacted the 800 number on the statement.


When these membership programs cannot get voluntary sign ups they work with other organizations to get the word out about their program.

The problem is when your bank, credit card company or other vendors is also not successfull in recruiting new sign-ups they can get a commission for- they will sign you up anyway. it could be a check they claim you cashed, a survey you took online after an internet purchase or a telemarketer who you specifically told NO to.

In all cases these people have your account information already and they use it.

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