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Report: #1294131

Complaint Review: Quantum Fuel Systems - Ventura, California

  • Submitted:
  • Updated:
  • Reported By: RichardK — Homestead Florida USA
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  • Quantum Fuel Systems 4835 Colt St Unit E Ventura,, California USA

Quantum Fuel Systems highflowfuel.com Told us to break vehicle down for parts shipment that as shipped 3500 miles away Ventura, California

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Do NOT buy from these guys! They sound nice but they are completely incompetent. We ordered a special item for drop shipment from a warehouse 3 hours from our location and have the vehicle apart on their PROMISE that the part will be delivered today. UPS tracking says shipment to arrive today but to my horror, it's arriving to California today, 3500 miles away! 

They lied about the shipping. Their solution? Oops. So here it is 8 days later and I have the car broken down because the part was scheduled to be here today (not CA). This install is a full day job. So I call to get my refund and guess what, they disconnect me twice then I get an answering machine. These are NOT nice guys. These are NOT competent people. It's a shame because what turned out to be a nice daddy son project on spring break is not turning out that way. No thanks to them. So I guess I'll now have to dispute the charges with my credit card company on top of the other inconvenience.

This report was posted on Ripoff Report on 03/16/2016 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quantum-fuel-systems/ventura-california-93003/quantum-fuel-systems-highflowfuelcom-told-us-to-break-vehicle-down-for-parts-shipment-th-1294131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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