Report: #1378502

Complaint Review: Queen City Graphic Design

  • Submitted: Sun, June 11, 2017
  • Updated: Sun, June 11, 2017
  • Reported By: Stronghold K9 — Bethel Ohio USA
  • Queen City Graphic Design
    2776 State Rt 132
    New Richmond , Ohio

Queen City Graphic Design Kevin Elliott 350$ worth of t shirts ruined!!! New Richmond Ohio

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 We hired Kevin Elliott to do 35 shirts we provided him with our logo. The logos are printed sideways and off center. When contacting him 5 mins after he dropped them off, there was a issue, he wanted me to identify all his mistakes and let him know. Isn't this something you do as a business owner, prior to delivering the customers product to them incorrectly?? After giving him a week to get back to us, we asked for a refund. He then became hostile and very aggressive in his demeanor. Kevin refuses to stand behind his work or to pay us the 350$ we paid to him to print the shirts. He said he would meet on Friday, but failed to contact as he promised!! Purposely neglecting to stand behind his business!! We placed a total of 3 orders, which there were mistakes on every order. He took 2 shirts for repair and refuses to return them corrected as well from the first 2 orders. Is all we hope is that others don't run into this kind of amateur business conducted by Kevin at Queen City Graphic Design!! APPROACH WITH CAUTION, and get a signed agreement before hiring. Kevin doesn't have quality customer service as the top of his priority.

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