Report: #493023

Complaint Review: Quickrn Bill Pay - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Shirley — Columbus Ohio USA
  • Author Not Confirmed What's this?
  • Why?
  • Quickrn Bill Pay quickenbillpay.com Internet United States of America

Quickrn Bill Pay Quicken Bill Pay sent my payment prior to the scheduled date which caused an overdraft. They will not take responsibility and I am just stuck. Internet

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I scheduled a payment out of my checking account for the same day that I get paid. Quicken Bill Pay created a paper payment for an account that could have been paid electronically, mailed it early enough that the company recieved the payment and processed it two days before the payment was scheduled. As a result, there were insufficient funds in my bank account to cover the payment, my bank paid the payment, and charged me an insufficient fund fees of $192.  I called Quicken and made a 3 way call to the bank.  After a couple of hours, the bank referred me to my banch.  I went to the branch and was told it was a problem created by Quicken.  I called Quicken again and they told me it was not their problem, so I just cancled Quicken Bill Pay because this is costing me $200 and they could care less.

This report was posted on Ripoff Report on 09/10/2009 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quickrn-bill-pay/internet/quickrn-bill-pay-quicken-bill-pay-sent-my-payment-prior-to-the-scheduled-date-which-cause-493023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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