Complaint Review: Quietus - South Portland Maine
Quietus prevalgroup.com Overcharge Instead of $119.00 - charged $214.80: no billing receipt: bill charged 6 days after shipped recieved - opened bottles cannot be refunded: start recorded message only after initual intervie South Portland , Maine
Confused sales pitch that changed after starting recorded message: After the initual interview, she then said she would record the message for security purposes. Sales pitch then changed. Adding products and miscommunication removed seller from initual claim of 1 bottle "risk free" trial offer. Changed from buy 2 get one free to buying 3 bottles of ear ringing relief tablets and 3 bottles of ear drops at regular price. Confusion - thought it was a free bottle. Extra bottle of Ear clarity "claimed to be free" was then changed to "charged" after recorded message. Did not pick up that trick fast enough. Thought it was free.
Bill charged 6 days after recieving shipment. Opened bottle from start of treatment NOW no longer refundable. No billing statement EVER recieved with purchase or emailed. Overcharged from $119 to $214.80. Prevaildirect.com is the marketer for product. No online ordering.
Two addresses: 165 Pleasant Ave, S. Portland, ME 04106: 51 U.S. Route One, Nonesuch (?) River Plaza, Suite I, Scarborough, ME 04074 phone:207-883-8090 Amanda Esposito - Corporate Recruiter email@example.com : http://www.prevaldirect.com Customer Servise: Denise Cassette 888-249-2367
EMAIL: CustomerCare@quietrelief.com http://www.quietrelief.com/ : http://www.quietusstore.com/ http://www.quiettinnitus.com/tinnitus-reality.html 800-779-1990:
This report was posted on Ripoff Report on 05/01/2010 08:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/quietus/south-portland-maine-04106/quietus-prevalgroupcom-overcharge-instead-of-11900-charged-21480-no-billing-receip-598919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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