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Ripoff Report | Qwest Wireless Review - Omaha, Nebraska
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Report: #99506

Complaint Review: Qwest Wireless - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: oakdale Minnesota
  • Author Not Confirmed What's this?
  • Why?
  • Qwest Wireless www.qwest.com Omaha, Nebraska U.S.A.

Qwest Wireless ripoff charged double for hooking up 2 phones on same family plan, neglected to tell us that we had to pay double activation ripoff fees Omaha Nebraska

*UPDATE Employee: About the activation fees...

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we asked if we had to pay double activation fees or just one. But we were charged double activation fees for a family plan on two phones and roaming minutes despite the fact that we had bot been out of the state of minnesota.

Leslie
oakdale, Minnesota
U.S.A.

This report was posted on Ripoff Report on 07/19/2004 01:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/qwest-wireless/omaha-nebraska-68101/qwest-wireless-ripoff-charged-double-for-hooking-up-2-phones-on-same-family-plan-neglecte-99506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

About the activation fees...

AUTHOR: C. - (U.S.A.)

POSTED: Tuesday, November 16, 2004

Just to let you know, when starting a shared plan or adding another phone to an existing shared plan, you should not be billed for the $35 activation fee more than once.

So if you were just adding another phone to the plan, you still shouldn't have been charged. That $35 activation fee is to activate the account, not per phone. So since you did get billed twice for that fee, you should contact the billing department for Qwest Wireless and demand a refund, as you were incorrectly billed.
:)

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