Qwest Wireless Reported me to collection agency after 7 years Phoenix Internet

Nine out of 10 times, if you call in, and have the rep check the notes, there will be a note in their stating "credit Early Termination Fee charges." If that note is in there, it is simple for a billing rep to seize collections and do a credit reversal to take the dent off your credit report. Most Qwest reps, such as myself try to take good notes. The credit that appeared on your bill for the $200 was because that bill automatically slips away from your main portion of the bill because you must of had other Qwest services. That is so the $200 termination fee wont make other parts of your service show up as being paid late. To protect your other services for being shut off for late or non pay. To be sure that the amount has really been dropped, I would sign up with online billing, so that way you can view anything to do with your account. Crediting early termination fees gets reps looked down apon, so I have seen them lazy and write it down in the notes to credit it, so someone else can handle it.

Nine out of 10 times, if you call in, and have the rep check the notes, there will be a note in their stating "credit Early Termination Fee charges." If that note is in there, it is simple for a billing rep to seize collections and do a credit reversal to take the dent off your credit report. Most Qwest reps, such as myself try to take good notes. The credit that appeared on your bill for the $200 was because that bill automatically slips away from your main portion of the bill because you must of had other Qwest services. That is so the $200 termination fee wont make other parts of your service show up as being paid late. To protect your other services for being shut off for late or non pay. To be sure that the amount has really been dropped, I would sign up with online billing, so that way you can view anything to do with your account. Crediting early termination fees gets reps looked down apon, so I have seen them lazy and write it down in the notes to credit it, so someone else can handle it.

Nine out of 10 times, if you call in, and have the rep check the notes, there will be a note in their stating "credit Early Termination Fee charges." If that note is in there, it is simple for a billing rep to seize collections and do a credit reversal to take the dent off your credit report. Most Qwest reps, such as myself try to take good notes. The credit that appeared on your bill for the $200 was because that bill automatically slips away from your main portion of the bill because you must of had other Qwest services. That is so the $200 termination fee wont make other parts of your service show up as being paid late. To protect your other services for being shut off for late or non pay. To be sure that the amount has really been dropped, I would sign up with online billing, so that way you can view anything to do with your account. Crediting early termination fees gets reps looked down apon, so I have seen them lazy and write it down in the notes to credit it, so someone else can handle it.