Century Link Qwest Communications Internet Service Recovery Fee, Contract Fraud Monroe Louisiana

Recently Century Link starting adding "Under the Line" fee to all internet customers (approx 5.9 million customers) a 99 cent monthly fee for what they call "Internet Cost Recovery Fee". It is believed this fee started on or around May of 2013.

I know the fee of 99 cents each month per customer is insignificant, but when you expand that the 5.9 million customers they have each month, that adds a whole lot of dollars to their bottom line, roughly 71 million dollars each year in gravy money.

After doing a significant amount of research and pressing the company for answers it was found this fee IS NOT a FEDERAL, MANDATED, TAX, OR FCC FEE. Thus making collection of this fee illegal. This fee goes entirely into their pockets.

Century Link is a tariff controlled company and service, they are ONLY permitted to charge fees that go to TAXES, FEDERAL, FCC, etc.

Customers such as myself have contracts in place for a set rate, in my case my cost is $34.95 including all fees, taxes, etc.

If they want to raise the cost of the service, then they need to re-write all the contracts, this needs to stop immediately, and refund ALL customers who have been charged this illegally collected fee.

I have reported them to the Arizona Attorney General and BBB.