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Report: #1339215

Complaint Review: Century link - Longmont Colorado

  • Submitted:
  • Updated:
  • Reported By: Lindsay — Longmont Colorado USA
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  • Century link Longmont, Colorado USA

Century link Direct tv Never bundled my package to $75 a month as promised in commercial and on phone when setting up account. Longmont Colorado

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 Signed up for the internet & cable bundle for direct tv & century link at the end of june. Recived the bill & it was not bundled so i called and the women told me the 'catch' that we had to pay 2 seperate months & then after those months the bills would be automatically bundled. Those two months go by, we pay the bills in full price which for us was about $115 for the internet & $60 for the cable. Thats $350 we paid for 3 months when it should have only been $150 for 2 months. But okay.. We did that, the two months fo by and it is still not bundled, augest is the month it should have bundled, it is now the end pf november with the bills stacked up to probably $500 dollars now that we havent paid it. Want to cancel our service with both direct tv & century link but they both have cancelation fees. Very confliced on what to do. Just want them to retro-activly adjust our bills to what is should have been bundled n to knock off our cancelation fee's since they broke their contract.

This report was posted on Ripoff Report on 11/21/2016 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/century-link/longmont-colorado-80501/century-link-direct-tv-never-bundled-my-package-to-75-a-month-as-promised-in-commercial-1339215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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