Century link Qwest On April of 2015, we were suckered into a flashy door to door sales pitch full of unfulfilled promises by someone selling an alternative to cable. Since we pay entirely too much, we foolishly took the bait. Nationwide

We were told that we could suspend our cable and try the century link product without commitment for thirty days. We were told that they were offering dedicated fiber optic lines for faster and more secure internat, and all the current channels we were using for a cheaper price. It not only sounded too good to be true... It was. What we got, were hidden fees, slow internet through dsl because the fiber optic wasn't available in our area, and a picture that froze up every 5 seconds. We managed to keep the service for 8 days before demanding that everything be taken away. We fought to reverse service fees, we fought to stop service and argued about not having a contract agreement. When we finally sent all the equipment back, they sent us a bill for $1,000, claiming they never received it, even though our ups labels were tacked to their receiving were house. We fought some more and over the last 18 months have spoken with 3 collection agencies who have now turned our names and credit to mud. We've spend hours each time a bill is sent, having our calls redirected to several departments to be lied to and told that all is taken care of (only to receive another bill in the mail). 

 We want the harassment to stop. We would like our names and credit to stop being destroyed due to incompetence on their end. We would like others to know what a horrible product Century Link is selling under false sales pitches and the horrific customer service they provide.