Complaint Review: QX Telecom (QX Phone Card; WQ Long Distance; Quality Exchange Communications) - Thousand Oaks California
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- QX Telecom (QX Phone Card; WQ Long Distance; Quality Exchange Communications) PO 3213 Thousand Oaks, California U.S.A.
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- Category: Telephone Companies
QX Telecom Rip-off (aka QX Phone Card WQ Long Distance, Quality Exchange Communications) Unauthorized charges (3 months) to my credit card at $$59.78 refused to issue refund Thousand Oaks California
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I discovered months of unauthorized charges of $59.78 each. I called and they agreed to only refund one month. I objected. I sent a letter to Customer Service Director saying I was "dupped" and their records would show I never used their card. The letter was never answered after 2 months of time.
I then called again on 3/4/03 and the answering machine tells you the name has changed to WQ Long Distance. Manuel answered and says they sent me a phone card which I never got. He says after 30 days the charges start even if you aren't using the card. He is going to send me a wave file by email with the recording of me accepting the offer of a card (see complaints by
a Leslie who says her recording was unintelligible).
William
Coppell, Texas
U.S.A.
This report was posted on Ripoff Report on 03/04/2003 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/qx-telecom-qx-phone-card-wq-long-distance-quality-exchange-communications/thousand-oaks-california-91359/qx-telecom-rip-off-aka-qx-phone-card-wq-long-distance-quality-exchange-communications-u-47891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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