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Report: #635661

Complaint Review: rabbitscooters - Chino California

  • Submitted:
  • Updated:
  • Reported By: dimmak123 — Shreveport Louisiana United States of America
  • Author Not Confirmed What's this?
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  • rabbitscooters Chino, California United States of America

rabbitscooters Rabbitscooters.com selling atvs , scooters , motorcycles, parts, aaccesories Chino, California

*Consumer Comment: I had a similar incident

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Hello enclosed is some of the emails i have sent to the company www.rabbitscooters.com. I have plenty more messages saved  from this insane company.


 My horrid experience is extensive with this company; from: putting the 'motorcycle' together, realizing the parts (nuts, wires, etc.) were all LOOSE, trying to receive customer & technical service, rejetting my own carb without any help other than "the left is for leaner mixture & the right is for richer mixture" - yeah thanks, trying to the MSO, being sent & billed for a additional scooter engine, getting additional parts for service which i never received nor was contacted back for service, and being cheated & denied my 1 year warranty. 

My only saving grace is my mechanical abilities & patience. The bike finally performs descent, that is with 60 percent % others parts from major motorcycle manufactures.

Even the simplest requests were ignored. The people behind rabbitscooters are criminals! I gave the company ample time & chances to correct their mistakes before sending out these final messages. 

The emails without emails or names are the following:



Hello, is anyone here to answer my previous and recent emails. 
I've tried calling the phone number for the company & yet no reply.
I need technical service & support. 

Otherwise I might have to take legal action against your company to get the service I require, i don't want to do that since I like the motorcycle I've purchased & the previous prompt service. I will give you till the end of this month to respond. That is 11:59p.m. , Sept 30, 2009.

Enclosed is my original emails that i needed answered:







Hello, my name is ----- - I ordered a motorcycle from your site a while ago.

I need support for my motorcycle, model: SL-200-2 
I have 2 questions that need to be answered.

I want to know what type of headlights i have (the model number - or that equivalent in U.S. headlights)?
Do I have transmission fluid and how do I replace that fluid, (or is the motor oil & transmission oil the same)?

Thank you for the help

.t. 


&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&


Hello, my name is -------
my address is ---------
my email is -------.com 
my number is --------

I need replacement parts for my 
200cc SUNL Spory Motorcycle Model: SL200-2 

Please tell me how to order the replacement parts for the: 
clutch cable & carb jet 

I would like to know what the price would be for these two items plus shipping and handling.
Or please send me an invoice.

Thank you




This report was posted on Ripoff Report on 08/30/2010 09:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rabbitscooters/chino-california-/rabbitscooters-rabbitscooterscom-selling-atvs-scooters-motorcycles-parts-aaccesorie-635661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I had a similar incident

AUTHOR: G.M. - (United States of America)

POSTED: Wednesday, June 20, 2012

Report: #745160

Your story is just like mine.  About a moped guy.. selling them.Check this out.

There is this guy he works for a company called moped medic, claims he's a doctor but can't provide any legal documents
to prove he has that ability.. .. he works for this company.  A restraining order was put on him because he was sending sexual and
stating to perform sexual assault on a former customer...

He has several complaints against him on Ripoff report or this company he works for.. ..  

This all happened after there was a dispute over a repair of a moped.  How stupid can this get.....But of course every criminal has a story.. or blames someone else..

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