Rachet intel I was trying to get into my email when a pop up window came up would not let me into the system until i called them Delaware washington

I was trying to get into my email and a window kept poping up and would not let me in. It stated that I had to call this number: 877-514-6954 as it was a microsoft issue and it was the only way to resolve. I called the number and stated that I could take my computer to a Microsoft store and they would fix it and he insisted that he was from Microsoft and that I had to pay $99.99 dollars to fix the mess he stated my computer was in. When his supervisor came on the line to ask if I was authorizing the payment, I told him that it was their spam on my computer that caused the problem in the first place. He did not deny this - he justified it as saying that I had a lot of problems with my compter and they had to fix it. I did not have any problems until they spamed my computer and forced me to allow them to have access to fix it. I am calling my credit card company to stop payment and will be deleting this from my comupter.

Terri, Torrance, California