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Report: #1125579

Complaint Review: Radford Brothers, Richard Radford, Government Industrial Supply, GISSN.com - Select State/Province

  • Submitted:
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  • Reported By: PAFlash — Hudson Wisconsin
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  • Radford Brothers, Richard Radford, Government Industrial Supply, GISSN.com PO Box 7718, Delray Beach, FL. 33482-7718 Select State/Province USA

Radford Brothers, Richard Radford, Government Industrial Supply, GISSN.com Richard Radford, Government Industrial Supply, GISSN.com, http://store.gissn.com/ Out of stock, didn't tell me that, got mad when I asked them how long my order would take... This is the type of company that never has anything in stock, but orders it after you order it from them... Delray Beach Florida

*UPDATE Employee: INACCURATE SLANDER FROM THREATENING NON CUSTOMER

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Luckily I didn't allow this company to take advantage of me, but they just as well could have, had I not been insistent...  This company did not have the item I need in stock but they used delaying tactics to get me to order it anyway... I kept asking them how long it would take to deliver the item, and that I couldn't order it until they told me how long it would take to ship, they finally got mad at me, for asking how long it would take before I ordered, and they told me to take my business elsewhere... This type of business doesn't have anything in stock, but rather they order the item AFTER you order it, then they never have to stock the item...  They have no customer service, if you call them you have to leave a message, you can never talk to a customer service rep, and when you email them it takes days for them to get back to you sometimes... Then (after I decided, this company would never produce the product I needed) I found the identical item for 30% lower... GISSN was asking $457.00, and I found it for $327.00 with free shipping From Zoro Tools as well...  BEWARE of companies who deal like GISSN on the internet, I'm so glad they weren't able to convince me to order the item, I'm sure it would have taken much longer (if I got it at all) and I know it was 30% cheaper from Zoro tools.

This report was posted on Ripoff Report on 02/21/2014 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radford-brothers-richard-radford-government-industrial-supply-gissncom/select-stateprovince/radford-brothers-richard-radford-government-industrial-supply-gissncom-richard-radfor-1125579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
0Employee/Owner

#1 UPDATE Employee

INACCURATE SLANDER FROM THREATENING NON CUSTOMER

AUTHOR: Radford Brothers Legal Department - ()

POSTED: Friday, February 28, 2014

Based on the initial inquiry by email and then futher inquiries both thru verbal recorded customer service conversations and additional service tickets this CUSTOMER WAS ADVISED NOT TO USE THE SYSTEM AND HIS ACCOUNT WAS TERMINATED AS PER TERMS OF SERVICE.

His voice mails, conversations and service tickets had repeated "F*** YOU references and threats.

WE HAVE ASKED HIM AGAIN HERE TO REFRAIN FROM THIS ABUSE AND TAKE HIS BUSINESS ELSEWHERE.

ANY FUTHER POSTING OF THIS SLANDER WILL RESULT IN LEGAL ACTION.

THIS INDIVIDUAL IS NOT AND HAS NOT BEEN A CUSTOMER OF OURS.

 

 

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