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Report: #1408052

Complaint Review: Radiant Revive Cream - Internet

  • Submitted:
  • Updated:
  • Reported By: Diane — Flanders New Jersey U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Radiant Revive Cream Internet USA

Radiant Revive Cream Very misleading. Ordered through Macy's and led you to believe you'd only pay S&H. After 14 days they bill you for the trial use of the product. North Caroline Internet

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I, as well as many others, received an e-mail from Macy's stating that they were having a close-out offer on some of their skin care products and the buyer would only pay $4.95 S&H.  However, after 14 days, the company who manufacturers the cream charges you for the cost of the product.  They claim it was in their terms and conditions, however, the order was placed through Macy's and there was no mention of a trial offer.  

There is no contact information, no phone number, no address.  This is very misleading, dishonest and they are using other prominent names to lure you to order the product and only pay the shipping and handling.

I did find a phone number, on this website, called, and they refused to reverse the charges they made using my debit card.

If anyone wants to pursue this further, let me know.  They should be forced to reimburse people.  They did agree to cancel my account but refused to reimburse me the $89.95.  I wonder if Macy's knows they are using their name.

 

 

This report was posted on Ripoff Report on 10/23/2017 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radiant-revive-cream/internet/radiant-revive-cream-very-misleading-ordered-through-macys-and-led-you-to-believe-you-1408052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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