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Report: #1436562

Complaint Review: Radient Revive - New York

  • Submitted:
  • Updated:
  • Reported By: Amy — Marysville Washington United States
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  • Radient Revive New York United States

Radient Revive NOT a free trial! Charged me the full price the day after placing the order for ONLY shipping/handling New York

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This company offered a "free" trial of face and eye cream with only having to pay for shipping/handling of $4.95. First, I only received the face cream. Never received the eye cream but didn't fret about it. This was charged on 3/11/18. I got my bank statement today, 3/29/18 and saw the charge of $89 to my card.

I immediately called their customer service and was told I needed to "read the fine print" and would be charged after 14 days if not cancelled. They charged me on 3/12/18, the day AFTER originally putting in the shipping/ handling. That is not even 14 days, they didn't refund me, and didn't care if I received the eye cream to begin with. Even if they charged my card AFTER the 14 days, which is stupid, they made that part so hidden and that's wrong.

This report was posted on Ripoff Report on 03/29/2018 07:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/radient-revive/new-york/radient-revive-not-a-free-trial-charged-me-the-full-price-the-day-after-placing-the-orde-1436562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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