Complaint Review: Rain Soft AKA Discovery Marketing - Altamonte Springs Louisiana
- Rain Soft AKA Discovery Marketing Altamonte Springs, Louisiana U.S.A.
- Phone:
- Web:
- Category: Small Business Services
Rain Soft AKA Discovery Marketing ripoff misrepresented and misinformed Altamonte Springs Louisiana
*UPDATE Employee: Fortunately ignorance never kill
*UPDATE Employee: Fortunately ignorance never kill
*UPDATE Employee: Fortunately ignorance never kill
*UPDATE Employee: Fortunately ignorance never kill
*Consumer Comment: I'm not denying the benefits of water softeners.
*Consumer Comment: Rainsoft is the best product on the market!
*Consumer Comment: illegal use of postal service
*Consumer Comment: Run away from RainSoft as fast as possible
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We hasd Rain Soft representative call us to set up a free water test for our home. They told us that they were associated with our Homeowners Association. All it was was a selling pitch so we told them that we weren't interested.
A couple of days later we received a call from Altamonte. The representative said he was from Rain Soft and that the hurricane did so much damage that he had to get rid of 30 units to protect his inventory from being stolen. So I let him go on about his story and He said that he would discount the price to 30% if we took one of the units. Another sales pitch.... So he gave me a price of $3350 an told me not to tell anyone. So me and my husband thought that was fair and all we would need to do is give testimony to the product. Ok fair enough.
So we scheduled them to come out and install the unit. Without use knowing they started digging our yard, drilled a hole in my stainless steel sink. We said Wait!we haven't signed any contract yet. The representative told me that my cost was $3350. at $87.31 a month. but not for how long. I want it in writing first. So we called and he said 60 months you do the math. He not once told me how many months orthe final price, he kept telling me was $3350. So, we immediatley told him to stop working, now we are getting ripped off and would have been paying exactly what the initial price would have been. $5,238.60.
So this is how they run their program so I would like to warn anyone out there. This is how they get you. They tell you you are getting at a discounted price, all you need to do is write a testimonial letter and refer 2 people, Then they immediately install it within hours or a day. 3 days later the represetative meets with you and you sign the contract and then you find out how much you are actually paying. That is why they set up immediate installation cause know the product is in your house and there is nothing you could do. You could not pay for it but that would screw up your credit. We got lucky, We asked the right questions..
Joy
Palm Coast, Florida
U.S.A.
This report was posted on Ripoff Report on 08/17/2004 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rain-soft-aka-discovery-marketing/altamonte-springs-louisiana/rain-soft-aka-discovery-marketing-ripoff-misrepresented-and-misinformed-altamonte-springs-104103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#8 UPDATE Employee
Fortunately ignorance never kill
AUTHOR: Marie - (U.S.A.)
SUBMITTED: Monday, November 15, 2004
I am a Discovery Marketing employee for severals years, and this kind of ignorance appears time to time when people have buyers remorse. I notice that customer find absolutely normal to pay financing charges when they buy a car or other items from department stores, they never make the compte how much interest they pay to be home owne, but when it is question of RainSoft they find scandalous to pay the finance company . Do they know department stores compte around 23 percent interest in their stores cards?
Rainsoft water reatment system is the best quality water treatment system. back with a lifetime warranty from the factory.
They have 75 US and International patents and are using the atate of the art material to give the best quality to ours customers. I also noticed that we have only 2 bad reports and one of them was made by ignorance, would you look how many complaints some departments stores have ? Rainsoft has one of the highest percentage of customers satisfaction, who care about this two reports mentionned. I simply find unfortunate that some people, by some ange I guess are trying to blemishe the reputation of the oldest water treatment company who in top of that is american.

#7 UPDATE Employee
Fortunately ignorance never kill
AUTHOR: Marie - (U.S.A.)
SUBMITTED: Monday, November 15, 2004
I am a Discovery Marketing employee for severals years, and this kind of ignorance appears time to time when people have buyers remorse. I notice that customer find absolutely normal to pay financing charges when they buy a car or other items from department stores, they never make the compte how much interest they pay to be home owne, but when it is question of RainSoft they find scandalous to pay the finance company . Do they know department stores compte around 23 percent interest in their stores cards?
Rainsoft water reatment system is the best quality water treatment system. back with a lifetime warranty from the factory.
They have 75 US and International patents and are using the atate of the art material to give the best quality to ours customers. I also noticed that we have only 2 bad reports and one of them was made by ignorance, would you look how many complaints some departments stores have ? Rainsoft has one of the highest percentage of customers satisfaction, who care about this two reports mentionned. I simply find unfortunate that some people, by some ange I guess are trying to blemishe the reputation of the oldest water treatment company who in top of that is american.

#6 UPDATE Employee
Fortunately ignorance never kill
AUTHOR: Marie - (U.S.A.)
SUBMITTED: Monday, November 15, 2004
I am a Discovery Marketing employee for severals years, and this kind of ignorance appears time to time when people have buyers remorse. I notice that customer find absolutely normal to pay financing charges when they buy a car or other items from department stores, they never make the compte how much interest they pay to be home owne, but when it is question of RainSoft they find scandalous to pay the finance company . Do they know department stores compte around 23 percent interest in their stores cards?
Rainsoft water reatment system is the best quality water treatment system. back with a lifetime warranty from the factory.
They have 75 US and International patents and are using the atate of the art material to give the best quality to ours customers. I also noticed that we have only 2 bad reports and one of them was made by ignorance, would you look how many complaints some departments stores have ? Rainsoft has one of the highest percentage of customers satisfaction, who care about this two reports mentionned. I simply find unfortunate that some people, by some ange I guess are trying to blemishe the reputation of the oldest water treatment company who in top of that is american.

#5 UPDATE Employee
Fortunately ignorance never kill
AUTHOR: Marie - (U.S.A.)
SUBMITTED: Monday, November 15, 2004
I am a Discovery Marketing employee for severals years, and this kind of ignorance appears time to time when people have buyers remorse. I notice that customer find absolutely normal to pay financing charges when they buy a car or other items from department stores, they never make the compte how much interest they pay to be home owne, but when it is question of RainSoft they find scandalous to pay the finance company . Do they know department stores compte around 23 percent interest in their stores cards?
Rainsoft water reatment system is the best quality water treatment system. back with a lifetime warranty from the factory.
They have 75 US and International patents and are using the atate of the art material to give the best quality to ours customers. I also noticed that we have only 2 bad reports and one of them was made by ignorance, would you look how many complaints some departments stores have ? Rainsoft has one of the highest percentage of customers satisfaction, who care about this two reports mentionned. I simply find unfortunate that some people, by some ange I guess are trying to blemishe the reputation of the oldest water treatment company who in top of that is american.

#4 Consumer Comment
I'm not denying the benefits of water softeners.
AUTHOR: Pat - (U.S.A.)
SUBMITTED: Wednesday, September 29, 2004
Jen,
I'm not saying that water softening systems are bad. I have one installed in my home now (NOT from Rainsoft) and I love it.
All I'm saying is that there are much better companies to go with. When the Rainsoft rep was at my house in Orlando back in 1995, they wanted a total of over $3000!!! Plus they wanted me to buy all of their cleaning products.
You can go to Sears and get their top of the line model for $800. And salt is not expensive ($5 a bag).
It was my experience that Rainsoft uses scare tactics (i.e. your water if full of pollutants!) in order to sell you a WAY overpriced water softening system.
By the way, how much are you paying for your system? I would be curious to know how much you got taken for.

#3 Consumer Comment
Rainsoft is the best product on the market!
AUTHOR: Jen - (U.S.A.)
SUBMITTED: Tuesday, September 28, 2004
Anyone can give an opinion on what products they feel are good. But, DO YOUR RESEARCH FIRST! Rainsoft DOES have the best product for the money. No other watrer treatment company offers what they do in terms of quality, service, and warantee. Find another company that provides a lifetime guarantee...you won't find a single one.
A Rainsoft rep came to my house to do a water test, and showed my husband and I what is in our water. It did scare us a bit, and we bought a system. It has a made a world of difference, and we are absolutly sold on the savings and benefits. If you don't believe it, DON'T BUY IT!!!! They don't force you into buying anything. Take your gift and let that be it. But please, don't belive the ignorance of lack of knowledge. The rep told us that Rainsoft equipment is in NASA...so we checked it out,...and they weren't lying. If NASA engineers approve of the product, I am all for it!!!

#2 Consumer Comment
illegal use of postal service
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Thursday, September 23, 2004
Pennsylvania Water Specialists,Inc
they put advertisments on personal mail boxes!
AND, ask you to place your water sample where they left it(all illegal!)

#1 Consumer Comment
Run away from RainSoft as fast as possible
AUTHOR: Pat - (U.S.A.)
SUBMITTED: Tuesday, August 17, 2004
NEVER, EVER buy any water softening products from RainSoft. Many years ago, a rep called my home and offered us a free steak dinner just to have someone come out to do a "water test". They spent 3 HOURS!!! telling us how bad the quality of our water was and how their water softener and cleaning products were so much better. All for the low, low price of $3000+.
People, go to any home improvement store and you will find that a good quality water softener only costs $300-$400. Add another few hundred for installation. The only thing you have to do from there is add salt. Far from the money RainSoft wants. Hell, even Wally World sells water softeners now!
This scam is as bad as the door-to-door vacuum salespeople. If a RainSoft rep calls your home, politely tell them you are not interested and ask to be taken off their call list. By law they are required to remove your name and not call again. And if you have registered on the national "Do Not Call" list, they shouldn't be calling anyway.
Run away from RainSoft as fast as possible, lest you want to feel a lot lighter in the wallet area.


Advertisers above have met our
strict standards for business conduct.