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Report: #562444

Complaint Review: Rallye Acura - Roslyn New York

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  • Reported By: Dale — flushing New York USA
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  • Rallye Acura 1750 Northern Blvd. Roslyn, New York United States of America

Rallye Acura Dealer won't make good on near new car manufactured with inferior brake materials Roslyn, New York

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I Have a one year old (2009) Acura TSX, which has 13,500 miles on it. I leased this car new.

I recently brought the car in for it's first (NY) state inspection, and tire rotation. Soon after leaving, the rear brakes began squealing and grinding. I called the service rep, who told me to bring it back in when I had the chance.

I did, and was told I needed rear brakes. Typically, front brakes wear faster than rear brakes, so I was quite taken aback. I was told rear brakes are known to wear quick on this make car (2009 was a re-style for this model). I authorized the work.

I Paid the $232.94 for the brake job. I have since tried speaking with the dealer and Acura Headquarters, both have pointed out that this is a wearable part of the car, and both seemed to not get why I have a problem with having to replace the rear brakes on a near new car, with such low mileage. I have owned many new cars, and I believe the earliest that any of them needed rear brakes was at the 60,000 mile range.

Simply put, I feel these brakes very clearly prematurely wore out, which worries me that this could potentially be a safety issue (we are talking about brakes), or, I've been "had" by the dealership. Either way, I am unhappy and frustrated.

Also, this is the second car that I leased / purchased from this dealership.

Acura should make good for manufacturing cars with inferior materials! This will be a deal breaker upon my next purchase / lease of a new car!

This report was posted on Ripoff Report on 01/30/2010 10:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rallye-acura/roslyn-new-york-11576/rallye-acura-dealer-wont-make-good-on-near-new-car-manufactured-with-inferior-brake-mate-562444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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