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Report: #563035

Complaint Review: Ramada Plaza Resorts, Vacation Village, Bahama Celebration Cruise Line - Fort Lauderdale Florida

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  • Reported By: Elizabeth — Easton Maryland United States of America
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  • Ramada Plaza Resorts, Vacation Village, Bahama Celebration Cruise Line 2419 E Commercial Blvd Fort Lauderdale, Florida United States of America

Ramada Plaza Resorts, Vacation Village, Bahama Celebration Cruise Line Celebration Cruise Line Charges for "winning" a cruise, just paying for package, Misrepresentation of cruise, charging me extra money for upgrades, Fort Lauderdale, Florida

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I was checking on the internet about different types of cruises and must have taken a survey. A couple of days later I get a call from Celebration Cruise Lines that states "Ive won a cruise to the Bahamas", I was flabbergasted by what I heard and they said I must have filled out a survey for them.  I don't remember doing that.


I was told by Sharon Butchen a operator that I won a 3 day 2 night cruise to the Bahamas which is in South Florida.  I would have to make arrangements to fly down or drive down to get to it though.


After I talked with her she said, let me get my supervisor to make sure we have and have given you all information. The supervisors name is Larry Samet.  They gave me a reservation number and proceeded to tell me the cost of the package.  I told them "I thought I won the trip", and they proceeded to tell me that this charge was for the package" which meant the other days off the ship in a hotel, seeing a resort they want to sell and for the governmental portal taxes that wasn't included.  All this was not told to me.


After all was said and done I ended up having to shell our $974.00.  I think it was a misrepresentation of that business and they are ripping people off. I wasn't told about the bunk beds, I wasn't told about the tips, taxes, gratuties, oil charges that might be added.

This report was posted on Ripoff Report on 02/01/2010 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ramada-plaza-resorts-vacation-village-bahama-celebration-cruise-line/fort-lauderdale-florida-33308/ramada-plaza-resorts-vacation-village-bahama-celebration-cruise-line-celebration-cruise-563035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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