Randall Noe Auto RANDALL NOE DOESNT HONOR THEIR ADVERTISED OFFERS FALSE ADVERTISEMENT WARNING Terrell, Texas

Upon making my first BBB complaint, Sales Manager of Randall Now Auto, Dean Marshall, called me on 11/16/2011 and said they could give me at least $19,000 for my trade and honor the advertisement which was "We will pay you 125% of blue book value for your trade, up to $4150 over blue book value".On Nov 17th I had to call the sales dept since Mr Marshall never returned my call to set up a time to come back out to the lot. I spoke to a Mr Scotty McQueen and he said Mr Marshall said they would be unable to honor the deal. He didn't know why or how Mr Marshall had came to this decision. This is false advertisement and poor customer service. This is the second time this dealership has not done what they said they would do. I will never go here again!