Rapido Marine Incorrectly assembled Big Block 454 marine engine Hollywood Florida

I purchased two 454 marine long block engines from Rapido I dealt with Raul (the owner) on the first one and Angle (worker bee) on the second. Both of the engines where installed in my Bertram. First the standard rotating engine. This went fairly smooth the engine seems to be running just fine still needs to be broken in.  The second engine reverse rotation had problems right from start. First they over charge me they did not stick to the quote they gave me so that cost me an extra $100. Ok not a big deal the next issue was during the install the crank was tapped to the wrong size harmonic balancer bolt (M12 X1.50)

so I had to tap the crank to correct size 1/2 x 20. Again not a huge deal just one more delay.   Next we found that Rapido included the wrong intake gaskets, (Gaskets are included with a long block). Ok again another delay and I had to go searching for the correct gaskets 3 hours later and about $40 more expense. Finally we get the motor installed and start it up.  The timing gear is slamming against the block.  I call Rapido and was told that they would have their machinist stop by and take a look on Monday, this was Saturday. 

Monday they are a no show. I call and complain "Oh sorry be there tomorrow". Tuesday no show, I call and was told by Raul that they are too busy to it will not happen today.  All this time I am out 5K and do not have working motors.  Wednesday Angle shows up with the machinist and confirms that sometime was not assembled correctly. We suspect the cams thrust washer was wrong or missing.  They tell me to pull the motor out at my expense.  It has been over a week and half and I can not get Rapido to response to a phone call.  I did get this email from Raul, by the way my name is Mike

Hello Brian,

we are very busy right before and after July 4. Not sure what is wrong . Take the engine out if necessary . We will be back on TUESDAY were we can make an appointment a week or so in the future to address this issue . Have the engine out by then, on the floor. We do not install engines until we run them on the floor in order to check everything properly. Neither you or us know what happened to your motor yet. Be careful that the problem is not your fault because you now might have to pay to fix that problem.
Thank you

Raul, The Owner
www.RapidoMarine.com
Raul@RapidoMarine.com
1-(786)-663-3278
1-(RUN)663-FAST

I purchased long blocks they never ran them or installed them.  They just avoid your calls after they take your money.  Zero support of their products.  Do not take chance purchase your engine from a reputable company and stay far away from Rapido and Raul