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Report: #1225494

Complaint Review: Ratchet Infotech Pvt. Ltd - Chandigarh, 160101 Internet

  • Submitted:
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  • Reported By: Nick — Fishkill New York USA
  • Author Not Confirmed What's this?
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  • Ratchet Infotech Pvt. Ltd DLF Building, Tower-C, 2nd Floor, Rajiv Gandhi IT Internet India

Ratchet Infotech Pvt. Ltd Charged $500 to fix a virus on my PC. I believe that they overstated the problem. Also they took over my PC and showed me a list of files that supposedly were disabled. They effectively scared me into believing that I had a real problem when in fact I may not had any issues at all. Can I recover this fee? Chandigarh, 160101 Internet

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I was on the internet and all of a sudden a dialogue box popped up which indicated that I have serious viruses on my computer which resulted in disabling several programs. The dialogue box hasd a telephone number which I called. The number was 1-877-514-6954.

A technician picked up the phone and proceded to scare me into purchasing her services. She gained access to my computer and proceded to supposedly fix the viruses that were on my computer. The cost was $500.

After she finished I hung up and did some research on this company after the fact and found out that it probably was a scam.

My main concern is that they have my credit card information and potentially can now rip me off again.

This report was posted on Ripoff Report on 04/28/2015 01:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ratchet-infotech-pvt-ltd/internet/ratchet-infotech-pvt-ltd-charged-500-to-fix-a-virus-on-my-pc-i-believe-that-they-overs-1225494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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