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Report: #425397

Complaint Review: RBSL Group, Unsecuredline.com, SBFC - South Jordan Utah

  • Submitted:
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  • Reported By: Las Vegas Nevada
  • Author Confirmed What's this?
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  • RBSL Group, Unsecuredline.com, SBFC 3630 South Jordan Pkwy STE 201 South Jordan, Utah U.S.A.
  • Phone: 801-2552564
  • Web:
  • Category: Loans

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This company is by far the closest thing to 'making a deal with the devil' that I ever experienced. My brother Doug and I applied to this company to get business credit. They had this really nice person call us every few weeks to see if we were still interested. This is the bait. After a couple of calls and discussions, we decided that this was the way to go.

We should have noticed how desperate they were to get us to sign (the contract was actually from RBSL group, not unsecuredline) but at the time it just seemed they were really efficient. We also noticed at that point how many affiliates they have. After the signing, you get a totally different tone from them. They are rude and cold, provide no contact with you whatsoever, except to send threatening emails if you don't do what they say when they say it.

The contract is better organized than enron...pure genius! They claim to consult with you on banks. They actually GIVE you 15 or so banks and MAKE you apply to them all, or risk a being charged a fee. Where do they put this fee? On the credit card you gave them for the orginal $395 credit check profile. They also try to sell a optimizer that is supposed to help you get credit. We decided not to go with that.

After they found out they couldn't make money off us with that,they really got icy with us. What if you don't like the banks they offer? If you don't apply, they charge you a huge $2500+ fee PER BANK. What if they charge your card and you dispute it? That's in the contract, too. you cannot dispute their charges. What if you want to sue?

So says the contract, you have to pay all the legal fees. What if you want out of the contract? Sure, you can have out; but you're still liable to all the banks they give you, which means if you want out, you have to opt out before you find out which the banks. That's why they made us respond by email to say we got the banks! Told ya! Enron genius!

Oh,and to clear your inquiries, they send you to another of their affiliates, SBFC who you'll see also posted on the rip off report. They didn't get us any loans. If they had, we would owe 5% of the amount of the loan to them for finding the company!!! They take full control of your credit report and your ssn while you work with them. And because they only take those people with good credit, they know it marring your score means something to you.

After we realized what we'd done, we felt controlled and trapped. The contract doesn't really make sense until you are knee deep in it, and they know that. Don't be fooled by the friendly voice or the friendly faces on the website. The authorities should be notified. DON'T fall for the scam. They WILL NOT help you, and you'll be worse off after dealing with them.

Whomever the palm springs person is that posted here, you need to let us know how to contact you for this class action suit.

Bryan
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 02/17/2009 09:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rbsl-group-unsecuredlinecom-sbfc/south-jordan-utah-84095/rbsl-group-unsecuredlinecom-sbfc-scam-to-get-money-out-of-you-under-the-pretense-of-bu-425397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
4Employee/Owner

#9 REBUTTAL Individual responds

Federal Judge Rules Against POO/ RBSL / Rich Ferguson

AUTHOR: James E - (United States of America)

POSTED: Sunday, April 11, 2010


I am the "brother James" referred to in several different posts about Payout One, RBSL, Unsecuredonline etc. On Wednesday April 7 2010 the Honorable Randall L. Dunn ruled in mine, and my wife's favor in a suit brought by Payout One/ Rich Ferguson in which Ferguson and Co claimed a grand conspiracy to defraud them. There are many details so I will simply sum up: 1. POO failed to meet their burden of proof as to intent to defraud. 2. POO failed to meet their burden of proof as to reasonable reliance. Judge Dunn saying to Wesley D. Hutchens of Scally Reading, council for POO/ Ferguson, "You just don't have it... didnt even come close.  To which Hutchens responded I don't understand", then proceeded to argue with the judge for about an hour. Judge Dunn calling POOs business model morally reprehensible,  finally stated that he couldn't make it any clearer that with the collapse of the sub prime mortgage market POO simply "got left standing on the dance floor without a chair". Judge Dunn also stated as to Bob that " no person would sacrifice that kind of money (referring to Fergusons testimony about Bobs income)  and own company over one loan, its simply irrational".  Judge Dunn also stated that he didn't understand why this suit was brought and believed that it was a personal vendetta brought by Ferguson and in the end everyone lost something. (Essentially POOs  own exhibits, some 5000 pages worth, and testimony of their own witnesses, especially Ferguson sealed their fate.)



 



Ferguson,  his cronys, and attorney Wes Hutchens have made mine, my wife, my brother Bob and his entire families lives hell for better than a year, bearing all sort of false witness, telling wild stories and outright lies, handing out harassment and dirty looks whenever possible. Now the gavel has fallen and brought Rich Fergusons reign of terror to and end where my family is concerned.



 



To the rest of you whove had the misfortune of being mixed up with Payout One, RBSL, Unsecuredonline, or whatever Ferguson & Co. are calling themselves, I wish you Godspeed and good luck.



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#8 Consumer Comment

Charged $1750 without any notice

AUTHOR: Allen s - (U.S.A.)

POSTED: Monday, December 28, 2009
A few months ago i was just getting out of The Marine Corps and looking for funding to start a business with my father. I went with Unsecuredcreditline.com because a credit line would be a lot more useful to my business then a conventional loan.
I started the application process and payed $329 to get my credit ran. After they ran my credit they told me while my credit was good because of how young my business was and the type of business (speculative real estate) that it would be almost impossible for me to get a loan now. But if I payed them $2500 for their Optimizer program I would have a much better chance.

It was completely understandable for a business like mine to have a hard time getting funding so I didn't argue that point. However, as I said before I was just getting out of the military so I was far from rich. I told them I would have to talk to my father before I made any decision and I would get back to them. Talked to my dad and we decided that we would wait until I get a steady income in before we would move any farther down getting our business running.

A few days after that I got a different computer and continued job hunting and helping my wife get into nursing school. I got a few calls from them about our loans and every call consisted of "Hey Allen just wanted to see if you made any decision on what you want to do." to which I told them I didn't have the money right now but I would get a hold of them when I had a steady income.

After about 30 days my bank calls me to tell me that they think there is fraudulent charges on my credit card from RBSL Group I try and call them and cannot get anyone on the phone. I leave a few messages asking to call me or I will be calling my lawyer. The next day my phone rings 1 time and hangs up. Turns out one of them called me but hit the star key to go right to my voice mail (which wasn't set up). I tried calling right back but got no answer and no response from my messages. They then sent me an email saying that even though they told me before I had no chance of getting a loan without their Optimizer program they tried to apply me to seven banks and because i never responded to them I owe them $250 for each bank they applied me to. They said they tried to get a hold of me through phone and email (turned out my new computer was sending their emails to the junk email box).

I then read on here that Richard the company owner is willing to talk to people that have problems so I called him and left him messages to no avail. Because everyone at that business refuses to talk to me I have had to get my lawyer involved which is something I really didn't want to do.

I could completely understand the charges if I had asked for them to search for banks for me but they told me I didn't have a chance then applied to 7 banks without actually getting a hold of me to inform me. I really would love to solve this mess without going to court but no one at the company will talk to me anymore to resolve this issue.






















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#7

bob's comment

AUTHOR: Richard - (U.S.A.)

POSTED: Thursday, August 13, 2009

Bob, the "former partner" was the partner in another business model in which we were providing direct loans.  Bob was responsible for helping us develop that business.  In the end, that business model failed, as we were unable to get paid back on a large number of the loans.  He was also responsible for misappropriating company funds for personal and family purposes, in a manner to hide the true intent from the owners. These amounts totalled over $80k.  He was also responsible for making loans to associates of his that have never been paid back, totalling over $160k more dollars.  To date, we've been able to recover $35k of the $80k, which only happened when a title company threatened a criminal complaint against Bob.  The other $45k is working its way through the courts right now, as Bob's brother is trying to claim he doesn't owe us the money.  The brother is "James" referred to in another posting.  



These postings are not speaking from insider knowledge of people who left the company 2.5 years ago BEFORE doing what we do today.  They are coming from people seeking to do us harm and hurting our reputation.



I've considered Bob a friend for years, but he has chosen to make misrepresentations to people and agencies in an effort to do us harm.  We have fielded inquiries from several of these regulatory agencies he mentions, but have satisfied them completely.



I wish Bob well in his future endeavors.




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#6

bob's comment

AUTHOR: Richard - (U.S.A.)

POSTED: Thursday, August 13, 2009

Bob, the "former partner" was the partner in another business model in which we were providing direct loans.  Bob was responsible for helping us develop that business.  In the end, that business model failed, as we were unable to get paid back on a large number of the loans.  He was also responsible for misappropriating company funds for personal and family purposes, in a manner to hide the true intent from the owners. These amounts totalled over $80k.  He was also responsible for making loans to associates of his that have never been paid back, totalling over $160k more dollars.  To date, we've been able to recover $35k of the $80k, which only happened when a title company threatened a criminal complaint against Bob.  The other $45k is working its way through the courts right now, as Bob's brother is trying to claim he doesn't owe us the money.  The brother is "James" referred to in another posting.  


These postings are not speaking from insider knowledge of people who left the company 2.5 years ago BEFORE doing what we do today.  They are coming from people seeking to do us harm and hurting our reputation.

I've considered Bob a friend for years, but he has chosen to make misrepresentations to people and agencies in an effort to do us harm.  We have fielded inquiries from several of these regulatory agencies he mentions, but have satisfied them completely.

I wish Bob well in his future endeavors.


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#5 UPDATE EX-employee responds

Class Action

AUTHOR: Bob - (U.S.A.)

POSTED: Saturday, August 08, 2009

Bryan,

I am a former partner in this organization currently involved in cooperating with several state and federal authorities with regards to RBSL and company. If you are serious about getting involved with a lawsuit, we need to visit.

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#4 REBUTTAL Owner of company

Response to Consumer's request

AUTHOR: Richard - (U.S.A.)

POSTED: Monday, April 13, 2009

It appears Bryan has read my previous posting and has asked for the chance to speak with the owner to settle this matter. I invited him to do just that in my last posting. He has my name, and he has our number. He can simply call me up and get this resolved. I'm not going to put my direct number here as I have staff that normally works with our hundreds of new clients per month, but I am happy to visit with him if he calls the office and wishes to speak with me. He simply needs to ask for me by name. We desire to settle this matter amicably as well. We are not in the business of scamming people out of a few hundred dollars. We've been around for years, and intend to be around for decades to come.

Since I cannot tell who this client is, and since we don't have a Bryan from Vegas in our database, I have no way to reach out to you. Our best guess is that this is probably a disgruntled customer named Troy (I'll leave off the last name), who has been pretty belligerent all along, and has been anything but sincere in efforts to resolve this misunderstanding.

I'm willing to set this aside Troy and discuss this and resolve it to everyone's satisfaction.

Sincerely,

Richard

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#3 Consumer Comment

RBSL GROUP IS TRYING TO RIP ME OFF NOW AND I AM NOT GOING TO TAKE IT

AUTHOR: Upset At Rbsl - (U.S.A.)

POSTED: Thursday, April 02, 2009

I applied to rbsl group in jan/2009; they informed me that they could help me get a unsecured line of credit. They informed me that it was a fee of 329.00 to pull my credit and have it reviewed to determine how much my fees would be if i wanted to go along; I agreed to pay the 329.00. They pulled my credit and i was informed that i was in good shape; once i reviewed it i realized that it was a 30 day late on a mortgage that was not supposed to be there; this upset me so, i informed the representative that i would like to take care of the 30 day late before i moved on and that i would contact them back if i wanted to continue with their service; i did not feel comfortable with paying those amount of fees to get a credit line so i was really leaning toward not doing it and just chalking up the 329.00 which was fair; i spoke to the rep maybe once or twice after that and had informed him that i still had not made a decision; i received calls maybe once or twice a week from them through feb/march/ and i just didnt answer because i wasnt interested and i thought that would be that; i am going through my email and i happent to click on something that think is junk mail and it is rbsl group telling me that they are charging me a additional 750.00 for them contacting banks and not approving or denying approvals; I never told anyone to contact any bank for me, nor did I even know that they were doing this without my approval.

I am very disgusted that they are trying to do this and i believe it is unscrupolous and unlawfal and i am ready for the fight; I hope the owner or a employee reads this and does the right thing and leaves me a direct contact number so that we can speak immediately; I really would like to resolve this in a professional manner and hope that this is just a misunderstanding on their part so we dont have to result to legal proceedings over this. I am not going to scream fraud and unlawful just yet until the owner or a employee responds to this rebuttal and gives me a number to contact them so we can clear up these charges for services that i did not authorize. Come on mr. owner leave my your phone number and i will call you immediately. Since the economy is slow i have nothing better to do but go to court and fight so please lets save us both a lot of time and do the right thing by refunding my money that you are attempting to charge. Oh yes by the way i have contacted my credit card company and they are going to dipute the charge and remove it anyway i would just like to speak to you personally so that you can tell it was a mistake so I can come back on this blog and inform the people that the company ownership is legitimate. Thanks

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#2 REBUTTAL Owner of company

Response to SBFC "Controlling your SSN and credit report"

AUTHOR: Caton Hanson - (U.S.A.)

POSTED: Tuesday, March 10, 2009

This is in response to the complaint filed regarding both RBSL Group and SBFC Law Group. Rich has responded to the complaints aimed directly at RBSL and I will address the issues raised concerning SBFC Law Group.

SBFC Law Group is a small law firm that specializes in consumer rights law. This includes a credit enhancement service. Part of credit enhancement is having the correct information to be able to perform the service, just as in any job, the correct tools are used to complete the job correctly. To aid a client in enhancing or restoring their credit, both a social security number and credit report are needed. The credit report is used, obviously, to diagnose what errors exist and what can and cannot be remedied. The social security number is required to prove identity to each credit bureau. Without such information, no credit enhancement service could be completed. Any consumer is free to perform credit enhancement on their own and will have to provide the credit bureaus with proof of their social security number as well as their current mailing address.

The claim that SBFC controls your social security number and credit report is confusing. There are no issues of control other than SBFC keeps such information on file in their office to refer back to when needed. The credit enhancement process can take several months requiring several responses to both creditors and credit bureaus. Each time correspondence is conducted, proof of the social security number must be included. SBFC does nothing besides prove the social security number matches up with the client it is helping. There is no control of the number.

One last additional point - the client that has posted this complaint has never been a client of SBFC Law Group as far as I know. If Bryan from Las Vegas has in fact been a client, I would invite him to contact me to resolve any problems.

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#1 REBUTTAL Owner of company

Response from Company Owner

AUTHOR: Richard - (U.S.A.)

POSTED: Wednesday, February 25, 2009

I wish I knew who the actual customer was so that I could address his concerns by using facts from the actual case. But "Bryan" makes several general accusations I wish to address.

RBSL Group is primarily a business consulting firm, which helps business owners get themselves into an ideal position to get financing. In today's lending environment, unless one is an A-grade candidate, the likelihood of getting financing is slight. We do have two affiliates. One is unsecuredline.com - which offers to help business get unsecured financing. We own that company. The other affiliate is SBFC Group. We do not own that company - or have a profit sharing interest in it. SBFC is a law firm specializing in helping clients improve personal and business credit within the framework allowed for by law. They go to great lengths to disassociate themselves from the hard-sell tactics and dubious claims of credit repair companies, instead offering realistic approaches to achieving maximum success.

The next claim says we were "desperate" to get them signed up. I hope that is not the case of the salespeople at our unsecuredline.com affiliate. We go to great lengths to keep people informed and give them a realistic path to achieving their financing goals. If "Bryan" will disclose his true identity, I will be pleased to look up who sold him and find out what happened and make corrections if appropriate. To give you context, Unsecuredline enters into agreements with several hundred people per month, and we rarely get excessive complaints, except from those individuals who are desperate and unwilling to do what it really will take to get themselves into a position to obtain financing. I do not want to impugn "Bryan", since I cannot look up his file and see his circumstances. But this is 99% of the complaints we receive.

To address the next question about the 15 or so banks, and the alleged pressure we put on people, let me give just a bit of background. In our business, we have had difficulty with dishonest people at times, trying to get out of paying us our fees when we line them up for financing from banks. This is because we relied upon the customer to report back and tell us what happened. As we are not a broker, but rather a business consulting firm, banks do not pay us to send them business (generally speaking). Furthermore, with the increasingly difficult lending environment it is incumbent on the client to be intimately involved in the process of getting funding. The days are gone when we can submit a few apps on their behalf and get them $500k. We have a small percentage of clients who are upset when they learn that we can't do everything for them, and that they themselves need to be involved. To mitigate some of these issues, during the month of January 2009, we launched what we call the Client Gateway, where we give clients access to the banks or lenders who will best fit their profile and to try and make the process as simple and user friendly as possible. We then try to offer coaching and provide extensive instructions on how to apply for each bank, giving them "insider" information based on our experience in working with thousands of borrowers with tens of thousands of applications with hundreds of different lending institutions. We felt that it was important to keep clients honest, that if we provided to them our proprietary system of banks and instructions, they needed to accountable to make an honest effort to apply and then prove to us that they were either declined (so there would be no fee) or approved (so they could pay the appropriate fee per the terms of the contract). If the client is not approved, they do not pay us. If the client refuses to provide proof, we can only assume it is because they were approved for some amount and do not want to pay us the typical points per the contract. So we have a provision in the contract, which requires the client to pay $250 (not $2500) per bank they choose not to supply us results from. If we did not require this, someone could simply cancel our contract, and go and apply later without ever having to pay us. Admittedly in rolling this out last month to several hundred clients, we have needed to tweak a few things in order to ensure people properly understand and are working towards their obligations in the contract. It is possible that "Bryan" is one of the first customers we rolled this new Client Gateway out to, and it is possible that we were imperfect in explaining his roles and responsibilities. But there is no "genius" scheme to subtely tie people into some oppressive contract. Such a contract would be unenforcable anyways.

I will let SBFC address the accusation that they "control your credit report and ssn" and that they failed to get any inquiries off. But suffice it to say, this is not true. SBFC offers a money back guarantee if they are not successful in removing derogatory credit items.

I invite "Bryan" and his brother "Doug" to contact us to resolve any concerns. I'm sure that a simple discussion could have resolved most if not all of his concerns.

Sincerely,

Richard

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