Complaint Review: RCA - THOMSON Electronics - Durant Oklahoma
- RCA - THOMSON Electronics www.rca.com Durant, Oklahoma U.S.A.
- Phone:
- Web:
- Category: TVs & VCRs
RCA - THOMSON Electronics Ripoff Electronic lemons Durant Oklahoma
*Consumer Suggestion: corp phone number
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I bought a new television from RCA! It is a 27 inch trueflat design. Within a week of having it, the picture went out of shape. I called the factory authorized service center and they came out to get it. They broke my furniture while getting the television. This inspired me to call the parent company. RCA/THOMSON. They dont have a 800 number and the website only allows you 500 characters to write to them. I was told to write a complaint to them. I did this promptly.
I told them that due to the short time that it failed in that I thought that it was a defective television. Then I got my television back and it worked for two weeks and has failed again. I called and asked RCA what was up with the complaint that I filed. They read me the letter that I am going to be getting in the mail. So much for customer care. The letter basically says that nothing is wrong and they dont have anything to do with service centers.
Brad
Fort Lupton, Colorado
U.S.A.
This report was posted on Ripoff Report on 07/30/2004 11:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rca-thomson-electronics/durant-oklahoma-74702/rca-thomson-electronics-ripoff-electronic-lemons-durant-oklahoma-101365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
corp phone number
AUTHOR: Scarlett - (U.S.A.)
SUBMITTED: Friday, July 30, 2004
here is the number for the corporate office
317-267-5000
i would absolutely call the office of the president and tell them your problem and also send them a copy of your post on this site.
hopefully they will pay more attention


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