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Report: #1393999

Complaint Review: Ready Debit Gold - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Shameca — Durham North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Ready Debit Gold Nationwide USA

Ready Debit Gold They lied about my money being transferred from one account to the other account Sioux Falls North Dakota Nationwide

*UPDATE Employee ..inside information: Ready Debit

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 I shameca lost my card and I called them to report my card was lost on a Sunday the person I spoke to from ready debit card services took my information and told me it will be 7 to 10 business days before I recipe my new card. I asked the rep was my money going to be on my new card he said yes no worries it will be their ms. Byrd I then explain to the rep that I have someone listening as well. I asked the rep to repet what is it he is doing he said that he was going to put in a money transfer so I will not have any problems so I said I am not going to hanging up until he is finish making a report for the transfer I heard him typing but who to say if it was a report. I released the call I received my card on a Monday I called back and spoke with a different rep she told me the same thing we went over other thing threw out the call. I then asked are you sure my money going to be on my card she said yes called was released. Well here comes Friday my money is not their so I was give a lie after lie after lie my money is not on my card at this time I am going to file a federal law sue on this company for their lies and bad servic. Don't bank with them because you will never get your money

This report was posted on Ripoff Report on 08/19/2017 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ready-debit-gold/nationwide/ready-debit-gold-they-lied-about-my-money-being-transferred-from-one-account-to-the-other-1393999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee ..inside information

Ready Debit

AUTHOR: AccountNow - (USA)

POSTED: Wednesday, August 23, 2017

Dear Consumer,

 

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.

 

Sincerely,

HP

AccountNow

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