Complaint Review: Real Estate Magic Realestate-magic.com - Dover Delaware
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- Author Not Confirmed
- Real Estate Magic Realestate-magic.com 225 South State Dover, Delaware United States of America
- Phone: 888-670-4863
- Web: Realestate-magic.com
- Category: Internet Services
Real Estate Magic Realestate-magic.com RE Magic Dover First is was Realtytrac, then Real Estate Promoter and now Real Estate Magic. All the same rip-off! Dover, Delaware
*Consumer Suggestion: GET YOUR STOLEN MONEY BACK!!!
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We were charged in 2009 by "Real Estate Promoter" (out of NV or UT) after canceling our free trial with www.realtytrac.com. Charges appeared as:
"801-705-5325REPROMOTER LAS VEGAS NV POS USD 44"
as well as:
"8017055325 REP00 OF 00 801-7055325 UT POS USD 44"
Realty Trac it seems sold our CC # and data to this third party! For several months Real Estate Promoter had been charging us $44 and then just stopped. The charges went unnoticed as our card is from Germany and is never used so we rarely check the statement. I know, my bad!
In March we noticed monthly charges for $35.95 going back to January. Charges appeared as:
"RE MAGIC DOVER DE POS USD 35"
As we were traveling at the time we were more aware of all activity on that account. We notified our bank, canceled the card and their fraud department in currently investigating the transactions. It was not until this latest event however that I went back through all the old statements and was able to piece it all together. Charges dating back as far as 2009!
What seems to have happened is that "Real Estate Promoter" had our data, charged us for several months and then either went underground for some amount of time, reemerged with a new name or sold the data to a new party called "Real Estate Magic." So now they are back at it in a new state (Delaware) and under a new name--but with all those consumer CC numbers still in hand.
We have also been told to notify Delaware Attorney General about this company and their fraudulent practices. They can't act unless they know about this.
This report was posted on Ripoff Report on 03/31/2011 12:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/real-estate-magic-realestate-magiccom/dover-delaware-19901/real-estate-magic-realestate-magiccom-re-magic-dover-first-is-was-realtytrac-then-real-e-712243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
GET YOUR STOLEN MONEY BACK!!!
AUTHOR: lll3 - (United States of America)
SUBMITTED: Wednesday, June 01, 2011
Please see my complaint under "Real Estate Mogul" in the search area - it is exactly the same as yours. I finally got all of my money returned - it took about 4 weeks.
I did not have the patience to wait for my bank's fraud department - so, I decided to start copying anyone that I could find an email for at Realty Trac. After getting the runaround from Realty Trac and Real Estate Mogul on the phone and through emails, I finally told them I was going to go to the VA (my husband is a vet) and my local news station who helps consumers out in situations like this. In my final email, I told Realty Trac they were responsible for the charges noted in the email. I listed the date, amounts, and the company name. I repeatedly told Realty Trac I did not authorize the charges and that they were responsible for the stolen money.
I started my emails and phones calls on April 25th and finally on May 9th, with the information listed above, I received a response from Realty Trac that they would assist in refunding all of the unauthorized charges I had listed.
I fournd out the majority of the charges were from a company called eHarbor collecting under the names of Real Estate Promoters, Steel C Repromot, and Real Estate Mogul. There was also a charge from RTI Publishing. eHarbor dropped a check in the mail on May 10th and Realty Trac covered the RTI Publishing amount. I recevied that check around May 24th.
Following are the names to contact if you are not getting any answers:
Jay J. Johansson, jay.johansson@realtytrac.com, 949-502-8300 x252, "Director Online Advertising"
Rob Loschiavo, rob.loschiavo@realtytrac.com, 949-502-8300 x122, "Director"
Dave Rogers, drogers@eharborinc.com, 801-705-5269, "Client Relations & Service Director"
You deserve ALL of your stolen funds returned. I hope this helps!
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